Crash Champions #0092 South 1st

4.7 (5,982reviews)
91%
2707 South First St,  Austin,  TX  78704

In operation 13 years.

As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:00 pm
Tue 7:30 am - 5:00 pm
Wed 7:30 am - 5:00 pm
Thu 7:30 am - 5:00 pm
Fri 7:30 am - 5:00 pm
Sat 9:00 am - 12:00 pm
* Holiday hours may differ.
I-Car

Reviews (5,982)

Likely to Recommend

Repair Quality

They called to say my vehicle was ready, so I took the time to go pick it up rushing through rush hour traffic only to find that the trim pieces didn't fit, some spots were unpainted, and there was adhesive residue all over the bumper. They kept the vehicle and our was ready 2 business days later (Friday and Monday). I picked up the vehicle and checked all the prior issues and things looked good but when I had the chance to take a close look the following day, I noticed that the bumper is out of alignment still. I need to get back over to the shop to get them to try and fix it or at least assure that there's no further structural damage but it's not easy to make time for that.

Customer Service

Everyone was very nice. Just quality control and attention to detail were missing

Returned Clean

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Repair Quality

Customer Service

Returned Clean

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Customer Service

Yall are so great and customer service is 100! Thank you all!

My Experience

Excellent service! They are very knowledgeable. My car was returned in perfect condition quickly and they even washed and vacuumed it for me! Thank you!

Likely to Recommend

Repair Quality

Sage and the team at crash champions are always such a pleasure to work with. They are always so understanding and accommodating!

Customer Service

Returned Clean

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Repair Quality

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Repair Quality

Crash Champions did a great job! Top notch experience!

Customer Service

Returned Clean

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Customer Service

My Experience

When I dropped off my car, I met a man named Sage who was extremely helpful and explained the process thoroughly. As it turned out, the car was finished almost a week before the estimated time which was great. The work that was done on the car was perfect and they even cleaned the car inside and out. A man named Roger helped me on the end of the process. he was courteous and kind. Overall, this was a really good experience and I recommend crash champions to anyone needing bodywork done on their car

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Repair Quality

I would’ve given a 10 based off quickness, niceness of the staff, and communication about the process. Only gave an 8 due to my door that was repaired is not shutting correctly and seems to need adjustment.

Customer Service

Returned Clean

My Experience

They made things easy and my car came out looking as good a new!

Likely to Recommend

Repair Quality

They did an excellent job on the repairs to my car. Sage was so helpful and easy to work with. They got my car finished early and thoroughly cleaned it

Customer Service

Returned Clean

My Experience

Very efficient and thorough. Process was clear and easy! Was very satisfied with the service.

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Customer Service

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Repair Quality

Satisfied within expectations

Customer Service

Jose is as very attentive from the drop off through the updates and at pick ip he answered my concerns and repaired the slight error

Returned Clean

My Experience

Thank yall for being so understanding! I really appreciate all the care for my situation and that went into repairing my car. Will definitely reccomend to any friends (or on Facebook)

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Returned Clean

My Experience

Roger and his team were very communicative, competent and super nice. They took good care of my car and did excellent work.

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Customer Service

Returned Clean

My Experience

Very professional, very helpful great customer service

Likely to Recommend

When asked, will definitely give my recommendation

Repair Quality

Very professional staff, very helpful and walked me through the process

Customer Service

Very came out the way it was supposed to