Crash Champions #0096 Ben White

4.8 (3,726reviews)

97%

(512) 447-1430

1300 W Ben White Blvd., Austin, TX 78704

97%

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1300 W Ben White Blvd.
Austin, TX 78704

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About Crash Champions #0096 Ben White

See Photos

1300 W Ben White Blvd.
Austin, TX 78704

Get Directions Website Email

Schedule an appointment at Crash Champions #0096 Ben White

Book Appointment

Apply for Financing

In operation 12 years.

As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Paintless Dent Repair

Payment Types

American Express
Discover Card
MasterCard
Visa
Check
Debit Card

Languages

Spanish

Hours

Sun	Closed
Mon	7:30 am - 5:00 pm
Tue	7:30 am - 5:00 pm
Wed	7:30 am - 5:00 pm
Thu	7:30 am - 5:00 pm
Fri	7:30 am - 5:00 pm
Sat	9:00 am - 12:00 pm

* Holiday hours may differ.

I-Car

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Website

Reviews (3,726)

Sort By:
Newest
Rating

2,929 Customers Rated

5 Stars

66.5% Complete

(2477)
4 Stars

7.2% Complete

(268)
3 Stars

1.7% Complete

(64)
2 Stars

1% Complete

(37)
1 Star

0.6% Complete

(22)
< 1 Star

1.6% Complete

(61)

Customers say

Overall Customer Satisfaction

Customers consistently praise the shop for outstanding communication, with frequent text and call updates keeping them informed at every stage of the repair process. Repair quality is a standout highlight, with many noting their vehicles looked brand new upon return, and several cars were even cleaned and detailed as a bonus. Timeliness is another strong suit, as numerous customers reported their vehicles were completed ahead of the promised date. A few customers noted areas for improvement directly from their experiences, including isolated concerns about incomplete reassembly, missing parts, bumper fitment issues, and in one case significant water damage. Some also mentioned communication gaps around rental car coordination and repair scope. Overall, the vast majority of customers express high satisfaction and willingness to recommend the shop.

Select to learn more

Service Quality
Timeliness
Communication

"... Champions. I was hoping they could fix the damage, but they went far beyond my expectations. The team did an amazing job—when I got my car back, it looked like new! Thank ..." Read more

"The repairs were completed thoroughly and quickly, and the service by the staff was excellent."

"Poor quality body workmanship. The bumper snapped off breakers after 2 days of repair date."

"Very good blending of the paint and application of clear coat is perfect!"

"... vehicle. The customer service was excellent and the job was completed with expertise, and before the initial projected date of completion. I highly recommend Crash Champions ..." Read more

"Would have been 10 but took 45 days to repair"

"It was early but the date of estimate was way off. They told me a week later than when it was actually ready which just made figuring out ..." Read more

"... process and was done before the expected date. The communicated with me every step of the way and took very good care of my car and repaired it like brand new!" Read more

"Work was done well and in a timely manner. I was impressed by their communications, keeping me in the loop so I knew how the work was progressing. I would recommend them ..." Read more

"... every aspect of my experience - in the office, the texts keeping me informed, and the quality of the work." Read more

"Listen to what i notedescribe and follow up with me what will or wont be done. I deel like i decribed items that were ignored ..." Read more

"... repaired section of the trucked looked as good as new. Updates and communication were constant. About as smooth an experience as you could ask for." Read more

Service Quality
Timeliness
Communication

Service Quality
Timeliness
Communication

"... Champions. I was hoping they could fix the damage, but they went far beyond my expectations. The team did an amazing job—when I got my car back, it looked like new! Thank ..." Read more

"The repairs were completed thoroughly and quickly, and the service by the staff was excellent."

"Poor quality body workmanship. The bumper snapped off breakers after 2 days of repair date."

"Very good blending of the paint and application of clear coat is perfect!"

"... vehicle. The customer service was excellent and the job was completed with expertise, and before the initial projected date of completion. I highly recommend Crash Champions ..." Read more

"Would have been 10 but took 45 days to repair"

"It was early but the date of estimate was way off. They told me a week later than when it was actually ready which just made figuring out ..." Read more

"... process and was done before the expected date. The communicated with me every step of the way and took very good care of my car and repaired it like brand new!" Read more

"Work was done well and in a timely manner. I was impressed by their communications, keeping me in the loop so I knew how the work was progressing. I would recommend them ..." Read more

"... every aspect of my experience - in the office, the texts keeping me informed, and the quality of the work." Read more

"Listen to what i notedescribe and follow up with me what will or wont be done. I deel like i decribed items that were ignored ..." Read more

"... repaired section of the trucked looked as good as new. Updates and communication were constant. About as smooth an experience as you could ask for." Read more

Alexys (Toyota owner) reviewed 10/20/26

The process was pretty seamless and Sunny did a great job at notifying me about the progress of my vehicle. My family and I greatly appreciate it.

Amanda (Chevrolet owner) reviewed 10/20/26

Vashti (Volkswagen owner) reviewed 10/19/26

10. Sonny was great, and I’m really happy with the quality of the repairs. Everything was handled well, and I appreciated how helpful and professional he was throughout the process.

10. Sonny was amazing, kept me informed, and made the whole process easy and stress-free. I really appreciated his communication and how helpful he was throughout the entire experience.

Alan (Mazda owner) reviewed 10/17/26

Amazing experience. I was kept informed and felt like it was important to the staff to get the job done quickly and professionally. I will definitely recommend Crash Champions! Thank you!

The repair was completed two weeks ahead of the estimate. The staff were pleasant and professional. I would recommend Crash Champions to anyone.

Daniel (Jeep owner) reviewed 10/16/26

Meredith (Ford owner) reviewed 10/16/26

Sunny and the whole team were fantastic!!! Really great communication, service, and expedience. Extremely happy with my experience overall.

Mehron (Honda owner) reviewed 10/15/26

Sunny was very professional, responsive and friendly; outstanding customer service.

Armando (Volkswagen owner) reviewed 10/15/26

10s across the board! Service was on par, updates were welcomed, and my car was back to new!

Through insurance, they took care of me with respect and courtesy.

The repair was perfect, back to before pre crash!

Daniel and the team were very informative, keeping me up to date as the repairs were changing steps.

Rose (Chevrolet owner) reviewed 10/13/26

Frances (Nissan owner) reviewed 10/12/26

Lejean (Kia owner) reviewed 10/9/26

Branden (Chevrolet owner) reviewed 10/9/26

There were only a few things that got missed but nothing crazy.

Jeremy (Chevrolet owner) reviewed 10/5/26

Everything was so easy and the work on my truck turned out great. Thank you!

Illiana (Toyota owner) reviewed 10/5/26

Great experience, Daniel was a great help!

Vennela (Honda owner) reviewed 10/5/26

amazing service and communication from everyone; worked with sonny in particular; he was great! 100% would recommend

Beatriz (Nissan owner) reviewed 10/2/26

Certainly

Great Customer Service

Jonathan (Toyota owner) reviewed 10/1/26

Ariane (Toyota owner) reviewed 10/1/26

My car was done on time. I got updates every week. Sunny was amazing even when I didn’t answer my phone, he left me messages to let me know everything that was going on. I couldn’t be more happy.

He provided excellent service, kept me updated on my car’s status, and made sure I knew when everything was ready.

Meghan (Honda owner) reviewed 10/1/26

Repairs perfect, car immaculate

Everyone was great

Marcelino (GMC owner) reviewed 10/1/26

I was very impressed by the repairs on my,looks brand new!

Will very likely recommend

I was impressed by all the good work you did on my GMC,It look like brand new again.

Great work

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You have the right to choose where to fix your vehicle. Your auto insurance company cannot require you to go to a particular auto body repair facility.

Crash Champions #0096 Ben White

Schedule an appointment at Crash Champions #0096 Ben White

Explore easy payment plans powered by Sunbit

About Crash Champions #0096 Ben White

Schedule an appointment at Crash Champions #0096 Ben White

Reviews (3,726)

2,929 Customers Rated

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 4.5/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 4.5/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 4.5/5.0

Repair Quality - 4.5/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 4.5/5.0 -

Customer Service - 4.5/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0