Crash Champions #0096 Ben White
In operation 12 years.
As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 7:30 am - 5:00 pm |
| Tue | 7:30 am - 5:00 pm |
| Wed | 7:30 am - 5:00 pm |
| Thu | 7:30 am - 5:00 pm |
| Fri | 7:30 am - 5:00 pm |
| Sat | 9:00 am - 12:00 pm |
Service Quality
Likely to Recommend - 0.5/5.0 -
Obviously in good conscience I could not recommend a new car to be repaired there! If I recommended my friend or family and they got the car back like a caveman worked on it with no gloves, no tape protection leaving tool marks, scrapes, scratches in new paint, gouges in leather, I dont think they would talk to me for quite some time!
Repair Quality - 0.5/5.0 -
It took multiple attempts to put the front end back on the car correctly occurred. The car has more damage to it then brought in, it was brand new, now has interior door gouges, new scratches on the roof, had overspray all over it, missing clips/parts to long to list. The lifetime warrantee has come in handy since I have been back 5 times to address new founded issues! This repair was amateurish! The body Techs should learn how to protect the car while working on it, not throw things on the roof and if they dont know how to takes something apart, do the research, severely damage my door panel armrest! Glue and chemical fingerprints in the finish on various locations that need to be buffed out.
Customer Service - 5.0/5.0 -
Daniel with customer service was great at getting my issues addressed and personally cleaning the car of overspray while I was there, he is very proactive but he cant control what the Body techs do unless he catches them himself but should be able to spot very low quality repairs and mistakes. This is a new model Prius, not to many have bee wrecked so I understand it was hard to disassemble and reassemble, I should had taken it to Toyota in the first place! And your Body Techs should have access to Toyota Manuals?
My Experience - 5.0/5.0 -
Very professional, repairs done well, and ahead of schedule
My Experience - 5.0/5.0 -
The process was pretty seamless and Sunny did a great job at notifying me about the progress of my vehicle. My family and I greatly appreciate it.
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
10. Sonny was great, and I’m really happy with the quality of the repairs. Everything was handled well, and I appreciated how helpful and professional he was throughout the process.
Customer Service - 5.0/5.0 -
10. Sonny was amazing, kept me informed, and made the whole process easy and stress-free. I really appreciated his communication and how helpful he was throughout the entire experience.
Returned Clean
My Experience - 5.0/5.0 -
Amazing experience. I was kept informed and felt like it was important to the staff to get the job done quickly and professionally. I will definitely recommend Crash Champions! Thank you!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The repair was completed two weeks ahead of the estimate. The staff were pleasant and professional. I would recommend Crash Champions to anyone.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Sunny and the whole team were fantastic!!! Really great communication, service, and expedience. Extremely happy with my experience overall.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Sunny was very professional, responsive and friendly; outstanding customer service.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
10s across the board! Service was on par, updates were welcomed, and my car was back to new!
Likely to Recommend - 5.0/5.0 -
Through insurance, they took care of me with respect and courtesy.
Repair Quality - 5.0/5.0 -
The repair was perfect, back to before pre crash!
Customer Service - 5.0/5.0 -
Daniel and the team were very informative, keeping me up to date as the repairs were changing steps.
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
There were only a few things that got missed but nothing crazy.
Customer Service - 4.5/5.0 -
There were only a few things that got missed but nothing crazy.
Returned Clean
My Experience - 5.0/5.0 -
Everything was so easy and the work on my truck turned out great. Thank you!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Great experience, Daniel was a great help!
My Experience - 5.0/5.0 -
amazing service and communication from everyone; worked with sonny in particular; he was great! 100% would recommend
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Certainly
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Great Customer Service
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
My car was done on time. I got updates every week. Sunny was amazing even when I didn’t answer my phone, he left me messages to let me know everything that was going on. I couldn’t be more happy.
Customer Service - 5.0/5.0 -
He provided excellent service, kept me updated on my car’s status, and made sure I knew when everything was ready.