Crash Champions #0096 Ben White

4.8 (3,680reviews)
97%
1300 W Ben White Blvd.,  Austin,  TX  78704

In operation 12 years.

As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 7:30 am - 5:00 pm
Tue 7:30 am - 5:00 pm
Wed 7:30 am - 5:00 pm
Thu 7:30 am - 5:00 pm
Fri 7:30 am - 5:00 pm
Sat 9:00 am - 12:00 pm
* Holiday hours may differ.
I-Car

Reviews (3,680)

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Daniel was the person who helped me through the process by keeping me informed. He walked me through almost every step with text. My car was finished on time and when it was done it looked great. I would definitely recommend crash champion . Thank you very much!

My Experience

Work was done well and in a timely manner. I was impressed by their communications, keeping me in the loop so I knew how the work was progressing. I would recommend them to anyone.

Likely to Recommend

Repair Quality

CC communicated very well every step of the way and was always ready to any questions I had.

Customer Service

Very polite and open to questions.

My Experience

Crash champion did an excellent job on repairs, very informative while repairing and finishing earlier than expected, special thanks to Daniel and his team. Thank you.

Likely to Recommend

Repair Quality

Customer Service

They performed excellent job on repairs and ready a lot earlier.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Everything about me is experienced with crash champions was stellar. Daniel was fantastic. The notifications about the progression of my vehicle. I am very satisfied and would highly recommend. I also filled out a Yelp for you and gave you guys five stars. Thank you very much. I think all the guys that worked on my vehicle too I very much appreciate it.

My Experience

Likely to Recommend

Repair Quality

Poor quality body workmanship. The bumper snapped off breakers after 2 days of repair date.

Customer Service

Service agent was not listening to customer when customer state to ensure bumper need to be well secured.

Likely to Recommend

Repair Quality

Customer Service

My Experience

The shop kept me informed about my car throughout the process and was done before the expected date. The communicated with me every step of the way and took very good care of my car and repaired it like brand new!

Likely to Recommend

I would always recommend Crash Champions. They are fast, efficient and really good with all of their customers. They make sure your vehicle is repaired the right way in a timely manner

Repair Quality

The shop communicated with me throughout the process of my car getting repaired and informed about every update

Customer Service

Customer service is always excellent to when dropping off your vehicle, throughout the repair process and when picking up your vehicle as well. They make sure the customer is taken cared of from start to finish.

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Massive issues with the repair. Broken trim pieces just placed back in and falling off, black paint splattered all over the tailgate, missing trim pieces, parts not lining up correctly.

Customer Service

Daniel was very great and nice.

My Experience

Great, thanks

My Experience

The experience was very good. The communication was excellent, I was kept informed of the progress on a daily basis. The repair was completed on schedule. I am very happy with the service provided.

Likely to Recommend

Repair Quality

Very good service and follow up

Customer Service

Likely to Recommend

They did a good job

Repair Quality

They did a good job on repairing the door scrape which was the primary reason I was there. However, when I dropped the car off we definitely discussed them also touch-up painting the small spot on the back bumper while they had it, and i would self pay for that service. They did not do anything to the back bumper except erase the marker circling the area.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

I was recently in a crash and was told to take my car to Crash Champions. I was hoping they could fix the damage, but they went far beyond my expectations. The team did an amazing job—when I got my car back, it looked like new! Thank you so much to the entire team at Crash Champions for the care, hard work, and professionalism you showed throughout the process. I truly appreciate everything you did for me and will always be grateful. Highly recommend!

Customer Service

Returned Clean