Crash Champions #0123 East Dallas

4.8 (3,737reviews)
95%
12111 Garland Road,  Dallas,  TX  75218

In operation 12 years.

As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 7:30 am - 5:00 pm
Tue 7:30 am - 5:00 pm
Wed 7:30 am - 5:00 pm
Thu 7:30 am - 5:00 pm
Fri 7:30 am - 5:00 pm
Sat 9:00 am - 12:00 pm
* Holiday hours may differ.
I-Car

Reviews (3,737)

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Returned Clean

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All in all I think you did a great job

Repair Quality

Only picked up 2 days ago and hasn’t driven much yet. Seems to be fine so far only negative is the molded piece behind the inside front passenger door fell off when I made a turn surprising me and my daughter. She tried to put it back on when we stopped and she was able to open the door. So far it is staying on

Customer Service

Everyone was courteous and professional. Only complaint was all the different finished dates I was given. 1st time was 7-31. Was told several times it was on track for that date. I had filled the rental for turn in when I found out late morning of 7-31 that it would not be ready. It was pushed back to 8-7 then 8-14 then 8-19 and finally 8-21. I of course wanted it fixed right but it was slightly frustrating to have it pushed back time after time.

Returned Clean

Likely to Recommend

Repair Quality

Mary Yarberry is a fantastic employee. She treated me like I was part of her family. She kept me informed with the status of my car repair. She made sure the Porsche dealer knew what was going on. She kept me informed and checked with me before making any decisions. The paint repair work looks great and your painter did an excellent job matching the paint color. You are my go to shop for all paint repair. Thank you!

Customer Service

Mary is the best. Period.

Returned Clean

My Experience

Great communication from them and great care of my car! I received it back clean and perfect!

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My Experience

Unfortunately- this was the second time I have had the pleasure of working with you this year! Both times everything has turned out great great communication in the quality of work was as expected even got a little bonus this time which I won’t mention. I am 100% happy with my experience hopefully I won’t see you again soon but if needed, you will be the people I call James. ~

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Great team! Very professional and helpful!

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My Experience

great work and service.

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Returned Clean

My Experience

I was so pleased with the repair and they cleaned my car too before delivery and made my rental pick up and delivery effortless. I going back to get the front of my car fixed!

Likely to Recommend

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They were great about scheduling, didn’t make me wait and my car looks brand new

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Returned Clean

My Experience

The team was helpful the entire way. Both of the women i spoke to (I forgot their names sorry) were both very nice and very helpful during the intake and discharge process.

My Experience

Communication was great. Front desk worker on Saturday was very friendly and helpful. Car looks excellent!

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Norman was an excellent helper when it came to my car’s repairs, very friendly and did an excellent job with my car’s repairs. Would 1000% get serviced by him again

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Friendly professional service

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