Crash Champions #0123 East Dallas

4.7 (3,741reviews)
95%
12111 Garland Road,  Dallas,  TX  75218

In operation 12 years.

As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 7:30 am - 5:00 pm
Tue 7:30 am - 5:00 pm
Wed 7:30 am - 5:00 pm
Thu 7:30 am - 5:00 pm
Fri 7:30 am - 5:00 pm
Sat 9:00 am - 12:00 pm
* Holiday hours may differ.
I-Car

Reviews (3,741)

Likely to Recommend

Definitely

Repair Quality

The staff was very helpful and friendly. Made my experience great!

Customer Service

My car looks great, would recommend to others

Likely to Recommend

Already have!

Repair Quality

Customer Service

The girls at the shop were so nice, everyone took such good care of me! Mary was my main contact and was just lovely, but from the ladies at the front desk to Mary with the process y'all have made me a repeat customer if I ever have problems again.

My Experience

Likely to Recommend

Repair Quality

Customer Service

Great communication and work done was exceptional.

Likely to Recommend

Repair Quality

Customer Service

My Experience

Thank you one and all for the repair work. You’ve exceeded my expectations from start to finish and I would gladly recommend Crash Champions to others.

Likely to Recommend

Repair Quality

Customer Service

My Experience

Great staff. Good communication

Likely to Recommend

Repair Quality

Great staff and communication

Customer Service

Great communications

Likely to Recommend

I would recommend. I am satisfied with repairs. But I need to also see if my rear bumper cameras were busted when the car was rear ended. The camera lens has been blurry and I think the cameras were impacted in the rear end collision.

Repair Quality

When I dropped off my car it had a small dime-sized star on upper right windshield. When I picked up my car my windshield had a 13 inch crack in it.

Customer Service

Customer service was off the charts. Excellent from arrival thru repair.

Returned Clean

My Experience

Everyone was courteous and professional.

Likely to Recommend

Repair Quality

Customer Service

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Repair Quality

Customer Service

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Repair Quality

Customer Service

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Customer Service

My Experience

Likely to Recommend

Repair Quality

Customer Service

My Experience

Kind, courteous and considerate. They took their time and didn’t rush to finish the job. I am 100% satisfied. Thanks guys!!! Albert Marks

Likely to Recommend

Repair Quality

The overall service was was great, They did a great job on my vehicle which I would highly recommend for anyone looking into fixing damages due to a collision.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

2nd time at the Dallas location 9n garland rd. Great service!

Customer Service

Great clear communication

Likely to Recommend

Repair Quality

I think the greeting process should be done better. We were not greeted at the front desk. A person standing in the back spoke. Then the lady just asked me questions across the room. Vs asking me to come sit beside her desk.

Customer Service

Made my comments on the 1st page. The part I love was al of the texts keeping me update!

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

My Experience

The car was washed. Worker had a smile and was a people person. Assured me of a warranty. Did not even look at the rent car. He was wearing nice shoes, there were nice snacks on the counter.