Crash Champions #0123 East Dallas

4.7 (3,742reviews)
95%
12111 Garland Road,  Dallas,  TX  75218

In operation 12 years.

As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 7:30 am - 5:00 pm
Tue 7:30 am - 5:00 pm
Wed 7:30 am - 5:00 pm
Thu 7:30 am - 5:00 pm
Fri 7:30 am - 5:00 pm
Sat 9:00 am - 12:00 pm
* Holiday hours may differ.
I-Car

Reviews (3,742)

My Experience

The car was washed. Worker had a smile and was a people person. Assured me of a warranty. Did not even look at the rent car. He was wearing nice shoes, there were nice snacks on the counter.

My Experience

The work was great, as was Nico’s communication. Second time using the location and will tell anyone needing work done to check them out.

Likely to Recommend

Repair Quality

Customer Service

Nico was the best

Returned Clean

My Experience

My Experience

The repair did not meet my expectations.I encounter with some issues first of all my key remote to turn on my vehicle is not detectable it has to be turned on a different way. This was not happening at all before the vehicle was towed to get repaired. The drivers front wheel does not function correctly. Last of all the hood has some visible and noticeable scratches that were not there before the vehicle was picked up to get repaired.

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Repair Quality

Customer Service

Returned Clean

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Customer Service

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Repair Quality

Great service

Customer Service

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Customer Service

Returned Clean

My Experience

Craftsmanship, courtesy, and completeness

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Repair Quality

Customer Service

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My Experience

The customer service I received was great. They helped turn a bad situation into the best experience I could have hoped. Yall were able to navigate around my interlock device. Kept me well informed and my car was returned after a few days. I’m satisfied with how my vehicle turned out as well. Thanks!

Likely to Recommend

If anyone ever asks me where to go I will tell them about my experience.

Repair Quality

My car was returned quicker than expected. My car looks great. Very impressed.

Customer Service

The people I interacted with were very polite. They helped turn a bad situation into a good experience.

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Repair Quality

Customer Service

Returned Clean

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I recommend them without hesitation.

Repair Quality

My car looks brand new!

Customer Service

Crash Champions was an amazing shop! They were super efficient and the repairs were done for us in a timely manner. What was going to take two weeks initially was completed in 7 days. They kept in touch regularly so we could follow the process of the repairs. I highly recommmend them if you need auto body work. We couldn’t be happier with their service, and my car looks brand new.

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Returned Clean

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This was the second time I used crash champions for another vehicle a couple of years ago, and the staff and repairs were top notch.

Repair Quality

Customer Service

Very professional and answered any questions I had

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Repair Quality

Awesome staff. Customer focused

Customer Service

Great communication throughout the process

My Experience

Mary and her team are thorough in repairs. she is communicative and is very transparent about everything. I would trust her again with my car any day. (:

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Returned Clean

My Experience

Booking was incredibly easy, including booking my rental car. Customer service was excellent and car looks great, including it being clean!

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Repair Quality

Car looks great, service was excellent, and my car was super clean when returned to me.

Customer Service

Returned Clean

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Repair Quality

Nico and team were very helpful and did a great job!

Customer Service

Nico and team were very helpful and did a great job!

Returned Clean