Crash Champions #0124 N Lewisville
In operation 12 years.
As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:00 pm |
| Tue | 7:30 am - 5:00 pm |
| Wed | 7:30 am - 5:00 pm |
| Thu | 7:30 am - 5:00 pm |
| Fri | 7:30 am - 5:00 pm |
| Sat | 9:00 am - 12:00 pm |
My Experience - 5.0/5.0 -
Folks did a great job.
My Experience - 5.0/5.0 -
Steve was very nice to speak with and he kept me updated on the process of my vehicle. The whole experience was easy and professional. Steve had a wondetful personality that was nice given the situation.
My Experience - 5.0/5.0 -
Everyone was extremely friendly and helpful. I appreciate the professionalism shown by the employees. My car was clean and beautiful when I picked it up.
My Experience - 5.0/5.0 -
Fast completion and car looks perfect, like nothing ever happened.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
I am impressed with the polite and professional staff, the speed with which the repairs were done and how my car ended up looking better than new.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Kept me up-to-date on progress
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
Upon arrival was great, but i asked for the door dings to be taken out, upon inspection with front bumper. We went inside, i asked how long was told 3 days from tuesday 730am. I wanted updates, so wendsday i called at 400pm since there was no updates. I was told call back monday for a better idea. Manager then caled back and said misunderstanding, tomorrow will be done. Then got phone call from wes, tabs on both headlights were broke but they fixed them, then i got mail from manager, that it would cost, 330 per light but they fixed with glue. Thursday got mail car will be buffed and cleaned around 2pm. I showed up at 415, still waited 30 more minutes for them to clean the car, and upon inspection the door dings were still there. 3rd time for service king, this was by far worst ever.
Likely to Recommend - 4.5/5.0
Repair Quality - 3.5/5.0
Customer Service - 4.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 3.5/5.0 -
I have used Service King for many years, and will continue to recommend the Service King brand. However, the rebranded Sterling Collision location in Lewisville is not one that I will recommend. They do not have the same quality or customer service as the organicaly grown locations.
Repair Quality - 3.0/5.0 -
Left rear quarter panel has damage that was not addressed when the rear bumper was replaced.
Customer Service - 3.5/5.0 -
I asked for a quote for some self-pay work to be done at the same time the car was in for insurance work. I didn't get the quote until I picked up the car, so if I want to have the work done, I will have to bring the car in again. Customer service rating would have been much lower had the service representative not offered to take approximately 10% off of the self pay repair price as a result of failure to provide me with the quote while the care was in the shop.