Crash Champions #0133 Alpharetta
In operation 12 years.
As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Great service, my car was fixed in much less time than I expected, the staff is very friendly
My Experience - 0.0/5.0 -
The interior cleanup was very disappointing. Unfortunately, i didnt notice it until my rep had already left&i had to leave for another engagement. I would be happy to discuss the details.
My Experience - 5.0/5.0 -
It was a very positive experience. The car was ready when the rep said it would be. He kept me informed as to the status of the fixing of my vehicle. I was pleasantly surprised to find they cleaned the inside and outside of the vehicle b
My Experience - 5.0/5.0 -
I appreciate them finishing my car a week ahead of the projection. Currey was very nice and helpful.
My Experience - 5.0/5.0 -
Took a little longer than expected.
My Experience - 5.0/5.0 -
Curry was totally professional, efficient, and informative. My experience with the Service King on Hembree was outstanding - I would not hesitate to use their services again!
My Experience - 5.0/5.0 -
Nice staff; car looks great. Time frame was overly optimistic, but ready when I absolutely needed it.
My Experience - 0.0/5.0 -
Repair estimated to take 2 weeks and then became almost 5 weeks to complete. I had to insist on finishing repair in 4 1/2 weeks by calling and texting frequently. I do not think texting is a good way to notify customers as it came once a week for me with no feedback. I had a rental car so timely repair completion was important. On day when car was to be finished, I initiated contact first by text at 8:15am with no reply by 2:00pm when I called. Car was not ready on day promised! I incurred more rental car fees. Repair looked adequate but some scratches at door bottom "that will buff out if you bring it back". I would not use nor recommend SK as a result of excessive time to repair and no updates by phone only weekly general texts.
My Experience - 5.0/5.0 -
Fantastic experience in regards to the staff and repairs. They were Professional and went above/beyond my expectations from the front desk, to the service advisor Anthony, to the GM (name? Sorry) Wasn't expecting to find that my truck had been washed inside and out. Very nice touch. The only feed back I have is a few too many updates via text message. I received close to 2 to 3 per day stating completion on the 16th but on the 16th I had to call to see if it was complete. With that said I did opt for a certain level of updates but I don't recall what I selected. Thank you and I will absolutely be recommending friends and family based on this experience.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Super job.
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I really appreciate the kindness, promptness & attitude of the Service King team. Curry Mawer was always honest and prompt with my questions. Thank you so much for the job well done in a stressful situation!
My Experience - 5.0/5.0 -
Anthony was fantastic! Stayed constantly in touch, took care of the rental car with no work on my part and went the extra mile to make sure I was completely satisfied. Couldn't ask for better customer service. Kudos to service king for having such a competent friendly employee.
My Experience - 5.0/5.0 -
Timely updates on repair status. Staff was friendly and professional.