Crash Champions #0152 Glen Burnie Holsum
In operation 12 years.
As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | 9:00 am - 12:00 pm |
Likely to Recommend - 3.0/5.0
Repair Quality - 1.0/5.0 -
I was notified that my car was ready for pickup, so I returned my rental and arrived at Crash Champions. When I got there, my car wasn't sitting out front, but a staff member had to drive it around from the back. While doing so, the airbag warning light came on. The technician tried to clear the code with their machine but couldn't.After a mechanic inspected it, they honestly informed me that the vehicle wasn't ready and was unsafe to drive with an active airbag fault. While I am very disappointed by the unexpected delay and confusion, I appreciate that the shop prioritized my safety instead of letting me drive off in an unsafe vehicle. They immediately had reception contact Enterprise to get me back into a rental car while they solve the issue.
Customer Service - 1.0/5.0 -
Car wasn't ready after told that it was.
My Experience - 5.0/5.0 -
Getting the appointment for the estimate and then getting the repairs completed was very quick and hassle free
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Always on point. Hands down thee best place.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0
Repair Quality - 1.0/5.0 -
My car was recked in a different part of the car. Someone from the location must have crashed it.
Customer Service - 1.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 3.5/5.0 -
I received the car. The car works but I have notice plenty of paint imprefections thruoghout the top and front of the car.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
I didn’t get everything done.
Likely to Recommend - 2.5/5.0
Repair Quality - 1.5/5.0 -
I didn’t get all the work done
Customer Service - 3.5/5.0
Likely to Recommend - 2.5/5.0 -
Need more communication.
Repair Quality - 4.0/5.0 -
I believe my repair was done using non metal parts when the old part was metal.
Customer Service - 2.5/5.0 -
I was never kept informed on the progress of repairs. Every update I got was when I spoke to someone in the office.
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
Needed a little touch up upon delivery but totally satisfied
Customer Service - 4.5/5.0 -
Needed a small touch up but other than that very satisfied
Likely to Recommend - 1.0/5.0
Repair Quality - 3.0/5.0
Customer Service - 2.5/5.0 -
Took really long and bad communication
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0
Customer Service - 0.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
My Experience - 5.0/5.0 -
Great job and customer service
Likely to Recommend - 3.5/5.0 -
found ar least two tiny yet important defects in paint job. Apparently objectscor imperfect preparations under paint, one of which could cause opening in paint.
Repair Quality - 3.5/5.0 -
Paint job looked nice, but upon close inspe tion there are a few small, but important defects. I showed to manager and hecindicated vehicle will have to come back in to fix the paint job.