Crash Champions #0157 Rochester
In operation 12 years.
As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | 9:00 am - 12:00 pm |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Barbie doll I was very pleased with the service my car looks awesome and I like the way they kept me updated day by day very pleased with the words thank you
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 3.5/5.0 -
Took longer than was estimated.
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Communication was excellent with service manager.
Likely to Recommend - 5.0/5.0
Repair Quality - 4.0/5.0 -
Great communications although sometimes delayed.
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
You guys did an amazing job and I like to thank you for repairing my jeep the way it was before it got hit
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
My experience with Crash Champions was much better than other places. The repair was done well and no unnecessary work was recommended. I appreciate not feeling like I have been taken advantage of, which is rare. Thank you for a great experience.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I loved the fact that someone approached me and introduced himself (sorry I forgot his name) after I inspected my car and personally gave me info of a request I had made about getting touch up paint and asked how everything was, I really appreciated that, he was very nice. Great job
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
very satisfied with the service I received
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I’m very pleased of the job that was done on my car. The communication with the progress was great. Thank you
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
They kept me will informed about the process with my car
My Experience - 5.0/5.0 -
Great communication- they let me know the status of my car every day.
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Very good customer service and communication. Wish it didn't take quite so long.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Efficient, Friendly and Thorough!
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The work was exceptional and my car was done two days earlier than expected.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I could not be more satisfied with the level of customer service I received. Being in customer service myself for a long time it was a breath of fresh air receiving such an amazing level of service. I will be recommending anybody I know. In the future if I ever need any work done again I will only be returning to this location. Keep up the great work you guys are doing amazing.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Hands-down, one of the best customer service experiences I’ve ever had.