Crash Champions #0169 Rowlett
In operation 12 years.
As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 7:30 am - 5:00 pm |
| Tue | 7:30 am - 5:00 pm |
| Wed | 7:30 am - 5:00 pm |
| Thu | 7:30 am - 5:00 pm |
| Fri | 7:30 am - 5:00 pm |
| Sat | 9:00 am - 12:00 pm |
My Experience - 5.0/5.0 -
The folks over at crash champions did a fantastic job. They were punctual, communicated well and the repairs that were made look phenomenal. Even went as fast as detailing my whole car even though the damage was only at the front quarter panel.
My Experience - 5.0/5.0 -
Job well done! Our vehicle was repaired in a timely manner and the staff were very professional. Communication throughout the whole process was excellent. Thank you
My Experience - 5.0/5.0 -
I don’t own this vehicle? But here’s a good survey
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Everything worked out like they said it would and it looks great
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
It was a pleasant experience both Adam and Rocky were very professional, caring, prompt and helpful.
My Experience - 5.0/5.0 -
Everyone at the establishment was very nice from dropping off my car to pick up my car, however, Rocky was very superb w/his customer service… He did exactly what he said he would do and kept me updated for all the way through very impressed with Mr. Rocky & he's extremely PROFESSIONAL! Ricky is definitely an asset to your company😉
Likely to Recommend - 5.0/5.0 -
It was my first time and I was very impressed so if for some reason I need Crash Champions again, I would not hesitate, but I do have a record of no tickets and no wrecks. (Knock on wood)😁
Repair Quality - 5.0/5.0 -
Everybody did a superb job especially Rocky!
Customer Service - 5.0/5.0 -
Rocky was superb!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The repair time was way too lengthy but the work was great.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
I am bringing my truck back in the morning bc the tow hitch is not square. It looks lack poor workmanship and very noticeable plus some of the welds were not painted correctly and will start to rust. I am not satisfied and it will need to be fixed.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very professional….surprisingly professional for an automotive/body shop. The communication throughout was excellent. The work is top tier and impressive. Definitely letting others know.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
This company and employees were amazing
Repair Quality - 5.0/5.0 -
All of the employees that we interacted with were professional and kind.
Customer Service - 5.0/5.0 -
Amazing! Not everyone is so courteous these days and it was very appreciated in such stressful circumstances.
My Experience - 5.0/5.0 -
You guys are so patient and thorough and very helpful the whole way. And my car looks amazing.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
10/10
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Very smooth interaction getting my car repaired also easy to get my rental so definitely a 10 out of 10 experience
Likely to Recommend - 5.0/5.0 -
Definitely would recommend
Repair Quality - 5.0/5.0 -
Such great service from everyone at the Rowlett location!! Easy to drop off, get a rental and the car repair was perfect!
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Rocky was very helpful keeping me apprised of the progress. He is an asset to Crash Champions
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Extremely pleased. Rocky was great in helping me!
Customer Service - 5.0/5.0 -
Adam and Rocky were terriffic
Returned Clean
My Experience - 5.0/5.0 -
Employees were always polite and attentive . Always advising me on the progress of rhe work Ill be back