Crash Champions #0169 Rowlett
In operation 12 years.
As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 7:30 am - 5:00 pm |
| Tue | 7:30 am - 5:00 pm |
| Wed | 7:30 am - 5:00 pm |
| Thu | 7:30 am - 5:00 pm |
| Fri | 7:30 am - 5:00 pm |
| Sat | 9:00 am - 12:00 pm |
My Experience - 5.0/5.0
Likely to Recommend - 3.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Quickly repaired and great job !
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Great customer service great communication about status of the repairs. Thank you!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Crash champions quickly repaired my car from the wreck I had and returned it to me looking brand new! Great customer service from this place as well would highly recommend
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Really loved the texts of updated daily. And any questions I had were answered timely.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
My car looks brand new. You guys did a fantastic job. Rocky was terrific and kept me updated all the time.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
My car looks brand new, they did an awesome job
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I want to personally thank these two gentleman who made everything that had to be done went so smoothly with both of my vehicle’s. They were very professional, polite, kind, communication a plus wow I really wasn’t trying to have to come two times…. Thank you much appreciation to Mr. Ahmed Hady and Mr. Adam. Even in a bad situation they made everything run smooth. Thank you guy’s Blessings and Love have amazing day.
My Experience - 5.0/5.0 -
The paint looks good and it was ready when they said it would be
My Experience - 5.0/5.0 -
I am very pleased with the work you've done, you did a wonderful job with the repairs I would most definitely bring my car back to you in case of another accident...and thank you for being so pleasant, your customer service is outstanding.
Likely to Recommend - 5.0/5.0 -
I would most definitely recommend Crash Champions, I would even take my own vehicle back to them for repairs
Repair Quality - 5.0/5.0 -
I was completely satisfied with the service, they did a great job with the repairs and the customer service was definitely a plus
Customer Service - 5.0/5.0 -
The customer service was outstanding
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
I would definitely recommend Crash Champions, especially the Rowlett location. Great customer service, quality repair work, excellent communication from Rocko, and my vehicle was finished early and returned very clean. Overall, a great experience.
Repair Quality - 5.0/5.0 -
I’d rate my satisfaction a 10/10. The entire experience with Crash Champions was excellent from start to finish. The team provided great customer service, kept me informed throughout the repair process, and completed the work on time as promised. The quality of the repairs was outstanding — my vehicle looks great and drives perfectly. Everyone was professional, friendly, and easy to work with. I really appreciate the smooth process and attention to detail, and I would definitely recommend Crash Champions to others.
Customer Service - 5.0/5.0 -
I’m extremely satisfied with the customer service I received from Crash Champions. The staff was professional, friendly, and helpful throughout the entire process. They communicated clearly, answered all my questions, and kept me updated on the status of my vehicle. Everything was handled smoothly and on time, which made the experience stress-free. I truly appreciate their professionalism and excellent service.
Returned Clean
My Experience - 5.0/5.0 -
Ahmed and the team did a great job of communicating each step of the process and were very courteous throughout. Ahmed took the time to answer any questions I had, was kind, and always had a smile on his face.
My Experience - 5.0/5.0 -
Very satisfied with everything including the daily updates. Great service!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great experience - they kept me updated every step of the way - great customer service support
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0 -
I kept hearing/feeling something g different and Firestone found that a tire had not been tightened as it should have.
My Experience - 5.0/5.0 -
They did a great job