Crash Champions #0169 Rowlett
In operation 12 years.
As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 7:30 am - 5:00 pm |
| Tue | 7:30 am - 5:00 pm |
| Wed | 7:30 am - 5:00 pm |
| Thu | 7:30 am - 5:00 pm |
| Fri | 7:30 am - 5:00 pm |
| Sat | 9:00 am - 12:00 pm |
Likely to Recommend - 4.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
They fixed my car and it is back to being beautiful mustang mach E
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 3.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Albert did a great job keeping me updated along the way! Friendly staff and awesome general manager! Overall amazing experience.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Roque was great and thorough in analyzing my car and it looked absolutely perfect when i picked it up! He also said if any issues come up , that he’d gladly take a look , which is very nice and reassuring! Thank you!!!
My Experience - 0.0/5.0 -
I showed the employee at Crash Masters that it didn’t appear as though the black plastic under my bumper was fully secured. There was a small gap present. He took a picture of it, as did I. One side looks nicely secured and the other has a gap
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They did a good job. The car wasn't fixed completely the first time and they are working on it still. They communicated well and I'm hoping to get my car back soon.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Fast, thorough service, and impeccable communication.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Everyone was polite and professional. They fixed my car quickly
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The whole process revolving getting my car repaired after being rear ended was seamless and stress free. Getting the daily progress reports from Albert whether it was a quick text or phone call was a nice touch and very appreciative in keeping me in the loop and making sure any questions I had along the way were answered.
My Experience - 5.0/5.0 -
The staff at Crash Champions were extremely professional, and the turnaround time was completed faster than expected. The repairs exceeded my expectations.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
They did such a great job! It looks brand new! I'm very pleased with the service provided. They kept me updated on every process my vehicle was going through. Awesome job and great customer service.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 4.5/5.0 -
Car was done before estimated completion time. Employee responsive and professional.
Customer Service - 4.5/5.0 -
He was responsive and professional.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 1.5/5.0 -
Let's see after my car is fixed right
Repair Quality - 1.5/5.0 -
I'm coming in today cause my bumper is lifting off the clamps on both sides of my car. And the drivers side blinker wasn't fixed it's blinking real fast. I will be in shortly to have this fixed. I already talked to someone on the phone there and they told me to come in today after 9 and yall would fix it.