Crash Champions #0189 Castle Rock
In operation 12 years.
As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | 9:00 am - 12:00 pm |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Everything was completed as promised and earlier than expected
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Over the years we’ve been to Crash Champions 3-4 times, always with good results. My vehicle was done 2 days earlier than was estimated.
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I sent Allstate a review saying they should only be sending clients to you! Totally professional, communications are outstanding etc
Likely to Recommend - 5.0/5.0 -
I have mentioned it to three people already and did the same with Allstate Insurance
Repair Quality - 5.0/5.0 -
Great job
Customer Service - 5.0/5.0 -
Teagan and everyone was more than helpful and she even offered to stay late until we could get there after a Drs appt
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I like the daily updates
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Wouldn’t go anywhere else
Repair Quality - 5.0/5.0 -
I was helped immediately after I walked in Damage was assessed and part ordered I was called when part arrived early and was very happy with the service
Customer Service - 5.0/5.0 -
I was helped immediately after I walked in Damage was assessed and part ordered I was called when part arrived early and was very happy with the service
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 2.5/5.0
Repair Quality - 2.0/5.0 -
After picking the vehicle up after it was repaired, the right front turn signal was not functioning. I had to turn back and notify the front desk and what should have been a quick turn around in picking my vehicle up turned into almost another hour of waiting so the technician could replace or fix the turn signal bulb.
Customer Service - 1.0/5.0 -
Initial experience was okay. Subsequent visits to the business to drop vehicle off were not. Coordination efforts with enterprise were limited and I sat at your business for a little over an hour waiting for a rental. No one asked or offered a ride, tried to expedite the situation, or gave me any updates. I had to ask at about the half hour mark and just got a generic answer.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The repair was fast and I was kept updated along the way!
Customer Service - 5.0/5.0 -
From the front desk to the adjuster, the customer service was excellent!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very communicative and helpful with understanding what can and can't be done!
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great quality repair
Customer Service - 5.0/5.0 -
Quick repairs and good repairs doesent even look like the bumper ever had any crutches or damage on it would recommend them
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Thank. Even th ex last minute fix was great
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I’ve had my Jeep in twice and now the Audi. Great customer service. Nice clean office. Super friendly and knowledgeable people.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Loved frequent communication and friendly service and of course excellent repair.
Likely to Recommend - 5.0/5.0 -
Definitely! I ad unfamiliar with Crash Champions and now would highly recommend them.
Repair Quality - 5.0/5.0 -
Very satisfied with the repairs
Customer Service - 5.0/5.0 -
Excellent! Communicated frequently and very pleasant.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Fantastic work
Customer Service - 5.0/5.0 -
They did a great job from communication to repairs
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They did a really nice job! Everything operates good.
Customer Service - 5.0/5.0 -
Friendly customer service!