Crash Champions #0193 Malvern
In operation 11 years.
As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | 9:00 am - 12:00 pm |
My Experience - 5.0/5.0 -
Great place with excellent service and kind people. Highly recommend
My Experience - 5.0/5.0 -
Kept informed as to progress.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Car looks great. Might have taken alittle longer than orginally expected but final result is awesome. Keep up the good work.
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0
My Experience - 0.0/5.0 -
Thought the person at the front desk was cold and impersonal. There was some confusion about the date of my appointment in the computer. She and Danielle were not on the same page and I felt like I was caught in the middle. Waited 35 minutes for a rental even though I had called ahead and told them exactly what time I would be there. So you asked and I am telling you honestly it was not good customer service. Susan Calvetti
My Experience - 5.0/5.0 -
Great job! Looks like it never got hit.
My Experience - 0.0/5.0 -
Missing the comitted date by a day or two is understandable. Missing it by a week is not. Even if there was a delay proper communication is expected from those of call themselves kings of service. For the whole week, they kept promising it will be ready next working day. Why? Don't you alteady know its going to take another few days? Moreover, looking at the trunk it is obvious they used this vehicle to bring their personal items from store as it was muddy. This is a new car and the trunk was never usef by me. Qt least should have cleaned the car before delivery. The only service they have is in their name. Won't recommend to anyone.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Car looks great! The service team was easy to work with during the whole process! Would definitely use Service King again for auto body work!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great people to work with and my car looks great!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
Car was very loud as soon as it was started. After taking it for an oil change per Service King's recommendation, the noise still continued and the mechanic suggested taking it back. I immediately returned my vehicle to Service King, who indicated that they will look into the problem.
My Experience - 5.0/5.0 -
Efficient, courteous, on schedule, slightly under estimate, convenient access with rental car company at a fair price. Pete was the contact. He was good to work with.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
The vehicle looks beautiful. Your method of sending texts needs some fine tuning, as the last 4 days you had the car I heard nothing about the progress being made. Great job on the repairs though!