Crash Champions #0206 Hickory Hollow
In operation 14 years.
As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | 9:00 am - 12:00 pm |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great fast service
Customer Service - 5.0/5.0 -
Excellent
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Ashley welcomed me as soon as I arrived and clearly explained every step of the process. They kept me informed throughout the entire experience, and the team did an outstanding job. Everyone was professional, friendly, and efficient. Excellent team!
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Quick fast service and although the date got pushed back twice , they always kept me updated
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
None
Repair Quality - 5.0/5.0 -
Service was great. Communication was good. Thank you.
Customer Service - 5.0/5.0 -
Customer service was great.
Returned Clean
My Experience - 0.0/5.0 -
The alignment didn't get checked or fixed.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The entire team was professional, friendly, and kept me informed throughout the repair process. The repairs were completed with great quality, and my vehicle was returned clean and looking like new. They made the experience easy and stress-free. I truly appreciate the excellent customer service and would highly recommend Crash Champions to anyone needing collision repairs. Thank you for a job well done!
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Hello, I would like to leave a positive comment regarding the work. You did an excellent job on my 2026 Honda Civic, for which I give you 5 stars on the workmanship. However, in terms of keeping the vehicle clean, which I provided, I give you a 0. This is because I brought my brand-new car in, fully detailed, completely clean inside and out. Apparently, during the work, you left the doors open, the windows open—I'm not sure—but the car was returned to me all dirty, both outside and inside, completely covered in dust. I do not believe this is acceptable, as you are a large, professional establishment, and you should deliver the vehicle as it was brought in. The workmanship is excellent; I am very happy with the job you did. The paintwork is great, and the work is lifetime guaranteed. I have no complaints about that. But regarding keeping the cars as they are brought in, in my case, I brought it in completely clean, inside and out. Before taking it in, I gave it a full detail. Yet, it was returned all dusty. Not trash, not garbage—just full of dust. I understand this is a workshop, and that can happen, but you should be a bit more careful with the cars inside, as they are new vehicles. My car only has 2,000 miles. I took it out of the dealership a month ago, and when I took it out, I had to get a full detail because it was completely covered in dust—paint dust, materials from fixing cars inside.
Repair Quality - 5.0/5.0 -
Hello, I would like to leave a positive comment regarding the work. You did an excellent job on my 2026 Honda Civic, for which I give you 5 stars on the workmanship. However, in terms of keeping the vehicle clean, which I provided, I give you a 0. This is because I brought my brand-new car in, fully detailed, completely clean inside and out. Apparently, during the work, you left the doors open, the windows open—I'm not sure—but the car was returned to me all dirty, both outside and inside, completely covered in dust. I do not believe this is acceptable, as you are a large, professional establishment, and you should deliver the vehicle as it was brought in. The workmanship is excellent; I am very happy with the job you did. The paintwork is great, and the work is lifetime guaranteed. I have no complaints about that. But regarding keeping the cars as they are brought in, in my case, I brought it in completely clean, inside and out. Before taking it in, I gave it a full detail. Yet, it was returned all dusty. Not trash, not garbage—just full of dust. I understand this is a workshop, and that can happen, but you should be a bit more careful with the cars inside, as they are new vehicles. My car only has 2,000 miles. I took it out of the dealership a month ago, and when I took it out, I had to get a full detail because it was completely covered in dust—paint dust, materials from fixing cars inside.
Customer Service - 5.0/5.0 -
Hello, I would like to leave a positive comment regarding the work. You did an excellent job on my 2026 Honda Civic, for which I give you 5 stars on the workmanship. However, in terms of keeping the vehicle clean, which I provided, I give you a 0. This is because I brought my brand-new car in, fully detailed, completely clean inside and out. Apparently, during the work, you left the doors open, the windows open—I'm not sure—but the car was returned to me all dirty, both outside and inside, completely covered in dust. I do not believe this is acceptable, as you are a large, professional establishment, and you should deliver the vehicle as it was brought in. The workmanship is excellent; I am very happy with the job you did. The paintwork is great, and the work is lifetime guaranteed. I have no complaints about that. But regarding keeping the cars as they are brought in, in my case, I brought it in completely clean, inside and out. Before taking it in, I gave it a full detail. Yet, it was returned all dusty. Not trash, not garbage—just full of dust. I understand this is a workshop, and that can happen, but you should be a bit more careful with the cars inside, as they are new vehicles. My car only has 2,000 miles. I took it out of the dealership a month ago, and when I took it out, I had to get a full detail because it was completely covered in dust—paint dust, materials from fixing cars inside.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0 -
See previous comments
Repair Quality - 0.5/5.0 -
I’m very dissatisfied with the work that was done. There is a piece missing that’s attached to the drop top that the owner said he would be ordering since hes not sure what happened to it. Parts that were welded together you can see where they are welded and not attached correctly, gaps don’t match up with other side, unknown scratches are on the new parts and on other areas on the vehicle now. Pinch holes are on the seat that was never there before. Window still doesn’t roll down properly. I would never recommend anyone to get there vehicle repaired here if they want it done correctly.
Customer Service - 0.5/5.0
Likely to Recommend - 5.0/5.0 -
Si 100% recomendado
Repair Quality - 5.0/5.0 -
Excellent job and the people were there very friendly
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 3.5/5.0 -
As much as initial time of completion was late by 2 days, my vehicle still had a couple of punch list items that required attention. This affected my plans in big way.
Customer Service - 3.5/5.0 -
As stated earlier
Returned Clean
Likely to Recommend - 1.0/5.0
Repair Quality - 0.5/5.0
Customer Service - 1.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Great experience. Thank you!
My Experience - 5.0/5.0 -
Very efficient and communicative, I got my car back 2 days earlier than I expected! Super easy experience, Ashley was great to work with! I hope I don’t need a car repair again, but if I do, I’d come back here.