Crash Champions #0209 Murfreesboro

4.8 (3,823reviews)
96%
1242 S Church St,  Murfreesboro,  TN  37130

In operation 14 years.

As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (3,823)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for delivering high-quality repairs, with many noting their vehicles looked brand new upon pickup. The team received strong recognition for outstanding communication, including frequent text updates that kept customers informed throughout the repair process. Timeliness was a recurring highlight, with numerous customers reporting their vehicles were completed ahead of schedule. Staff professionalism, friendliness, and willingness to go above and beyond were widely appreciated. A few customers noted areas for improvement directly from their experiences, including clearer explanations of delays, more consistent completion date estimates, and thorough quality checks before vehicle return. Overall, the vast majority of customers expressed high satisfaction and a strong willingness to recommend the shop.
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"... and explanations the CC staff and workers provided. I would highly recommend them to anyone needing auto body repair work!" Read more
"Crash Champions went above and beyond in repairing the damage to our Chrysler Pacifica handicapped van. They even ..." Read more
"Excellent communication, fast repair, no surprises along the way."
"... Champions, thats why we bring our vehicles here! You cant tell that it was ever hit, its just perfect! And it was done before the date we were given. Thank ..." Read more
"The repairs were excellent, you can't tell that anything happened at all"
"... stayed in contact daily to let me know the status and had it ready for me to pick up sooner than expected. The work looks amazing and I couldnt be happier ..." Read more
"It was a little later than first estimated"
"They was so professional and had it done during the time they said it would be done"
"... entire process. They worked my car in very quick, stayed in contact daily to let me know the status and had it ready for me to pick up sooner than expected. ..." Read more
"The communication throughout the process, from the estimate all the way until the car was ready, was excellent. Everything ..." Read more
"Fantastic service and an amazing team they communicated every step of the way to ensure i was never worried about my repair"
"Their communication was flawless"
"Being notified via text is helpful, but it would be nice if customers were told why the completion date was delayed. Also, I had to call about an emblem ..." Read more

My Experience

My Experience

Thank u guys for doing a perfect job

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The bumper was not put on correctly. Dustin gave me a call and told me I can go in between 8-3 at the Antioch location and said a tech can look at it. I did that and they said they would need to order parts to make it fit correctly but it’s been a week now and I have heard nothing from them.

Customer Service

My Experience

The staff was amazing to deal with. So nice and kind. The work looked great. If i need repairs on other vehicles we will be back. I would recommend y'all to others

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Returned Clean

My Experience

They did an amazing job

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Awesome experience, they were very thorough with describing the process and potential wait times. They communicated through the whole process and provided me with my vehicle that I almost didn’t recognize at first glance.

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Returned Clean

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My Experience

Every person I dealt with at Crash Champions were awesome from the communication, updates, and did an excellent repair. I cannot recommend them more highly.

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Very likely

Repair Quality

Crash Champions did an excellent repair and far exceeded my expectations. The communication provided was great and they went above and beyond in doing the repair. Will definitely use them again if needed

Customer Service

Crash Champions did an excellent repair and far exceeded my expectations. The communication provided was great and they went above and beyond in doing the repair. Will definitely use them again if needed

My Experience

Im very satisfied with the results. They kept me very informed as things went. Very pleasant staff. I would definitely recommend Crash Champions.

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Very friendly staff, Ashley kept me aware of the repair process and kept me informed about when my automobile was ready.

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Job was top notch!

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Returned Clean

My Experience

I am very pleased with the repairs done on my 2025 palisade. Crash champions are easy to work with, they have great communication via email and text updates let alone phone conversations. They go the extra mile to make sure you are informed.

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Overall with everything very pleased. Great communication and status updates and of course the repair looked great.

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Returned Clean

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Thanks for great service

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Everyone was professional and the work was done well

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Everyone was very kind and helpful