Caliber - Murfreesboro

My Experience - 5.0/5.0 -

Chase went above and beyond to make sure I had a great experience! He knew that there was a lot of sentimental value with my car and treated it... and me.. as such. Chase is a great asset! Give that man a raise!

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

The repair is perfect!

Customer Service - 5.0/5.0 -

Chase was GREAT! He communicated everything with me every step of the way. Polite and professional.

My Experience - 5.0/5.0

My Experience - 5.0/5.0 -

Chase was wonderful and so detailed! He kept me informed every step of the way. My car was supposed to be be completed by 9/16 and they completed it earlier than expected and I picked up my car today on Friday 9/11. Great experience!!!

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

Everything was clearly and kindly communicated. They did not mind my near daily phone calls for updates, and helped to get my vehicle repaired and returned to me in a quick fashion. Chase is an awesome representative.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Chase was professional and friendly, clearly communicated throughout the process.

Customer Service - 5.0/5.0 -

Chase gave consistent and clear updates, while being understanding and professional.

My Experience - 5.0/5.0 -

The job was very well done. The communication from chase was amazing. He kept me in the loop every step of the way and it was something i didn’t have to worry about because chase had me taken care of and i was sure of that.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

The work was done very quickly. I felt super important and the quality of the repair was top of the line. I’m very thankful to the team for making this a very smooth process

Customer Service - 5.0/5.0 -

The customer service was amazing. I didn’t have to worry about a thing. Chase was very informative of the entire process at all times. Making my life so much easier going through this situation. I’m very thankful i received him.

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

Every person I came into contact with was extremely kind and helpful. I really appreciate the attention to detail and the explanations given throughout the process.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

I’m extremely happy with the repairs on my vehicle.

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

Honestly, i was pretty nervous to get my car back based on seeing previously repaired hondas but the team at this location was 10/10. Even the communication and explanations from Chase eased any worries i had. I truly don't think i could have worked with anyone better on getting my car repaired with as high quality and time frame as i did. I love my car and glad it could be fixed!

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

Chase and his team always do an exceptional job in restoring my car.They have repaired my car four times this year and each time the work is finished, my car looks like it did on the dealers show room floor.Chase explains in detail the work he and his team does where I can understand. Sydney,the first person you meet when you go to the shop is friendly and listens to your issues.Chase reports and explain every step done during the repair process.I highly recommend Calibur in Mufreesboro on N Broad street for your repair when your car has been damaged.Ask for Chase.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 2.0/5.0

Repair Quality - 1.5/5.0 -

The car since I got home it from your shop has a mechanic problem i don't know what is happening and check engine is light on in the next day I pick it up

Customer Service - 2.0/5.0 -

The car has machine problem since I got it also the check engine light turned on at the next day I picked it up

Returned Clean

My Experience - 5.0/5.0 -

Sidney on the front desk and Chase as my main advisor were both fantastic. They communicated the process clearly with me and the job was done earlier than expected. Kudos to the great job.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Sidney and Chase were excellent to work with. Explained the process clearly and kept me up to date throughout.

My Experience - 5.0/5.0 -

Very professional and courteous.

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

We cannot see where the repairs were made. Thank you!

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

Thank you very much for working with me and my vehicle.And the intricacies that came with dealing with the other insurance company.I've been dealing with you for 10 plus years now.And I am always satisfied with the end result

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

Did amazing work

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

Chase and the front desk was real commutative nice and quick to answer any questions

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

My car looks amazing!! Very friendly customer service, Chase and all the people I had contact with was very pleasant and pprofessional. They made the repair process very easy

Customer Service - 5.0/5.0 -

Great work