Caliber - Murfreesboro

4.9 (4,963reviews)
98%
2315 NW Broad Street,  Murfreesboro,  TN  37129
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In operation 29 years, 7 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat 8:00 am - 12:00 pm
* Holiday hours may differ.
Ford
I-Car
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Reviews (4,963)

Customers say
Overall Customer Satisfaction
Customers consistently praise the exceptional service quality, with particular emphasis on outstanding communication throughout the repair process. Many highlight receiving regular text and phone updates that kept them informed at every step. The timeliness of repairs frequently exceeded expectations, with numerous customers reporting their vehicles were completed days or even weeks ahead of schedule. Staff professionalism and friendliness are repeatedly mentioned, with customers feeling valued and well-cared for. The quality of repairs consistently meets high standards, with many noting their vehicles look brand new after completion. Additional touches like vehicle cleaning and detailing are appreciated bonuses that enhance the overall experience.
AI-Generated from reviews written in the last 12 months
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"Excellent service and top-notch repair quality! The team at Caliber Collision did a phenomenal job, ..." Read more
"My car looks brand new."
"The Caliber Collision team did an amazing job. If I wasn't the one in the accident I would never ..." Read more
"I was literally blown away by the level of service at Caliber Collision."
"... told how things were going which was very helpful. The final job was like it was a new car. Thank you for being so well done." Read more
"The car was ready exactly when promised! Super fast and reliable service, they really respect ..." Read more
"Work was completed early."
"It was ready 3 days early."
"Early! Awesome"
"It was ready a week before."
"Communication was top-tier! They kept me constantly informed and updated with every step of the repair ..." Read more
"Everyday I received an update on the progress."
"Excellent customer service, communication was exceptional and friendly employees"
"Great communication with staff was informed about every step and its progress"

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

The service was exceptionally good. Chase Thompson kept me informed at each stage of the repair. He and Sydney make an excellent team. This was my third time to use Caliber, and I have been fully satisfied with each repair. Thank you.

Likely to Recommend

Will gladly recommend Caliber. In fact, I've already done that!

Repair Quality

Excellent service. Chase was terrific.

Customer Service

Very attentive service from both Chase and Sydney.

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

No

My Experience

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Everyone there was nice and helpful. They explained everything in easy to understand language. I would highly recommend Caliber Collison to Everyone that I know. Big thanks to Chase great job.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

My Experience

My Experience

Likely to Recommend

I keep coming back for a reason!! :)

Repair Quality

I have gone to them twice now with two different cars and they do an excellent job every time. I still am waiting for my truck magnets for the back but regardless, they are awesome at what they do and are always on top of it!! Thanks guys~

Customer Service

Always great

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

My Experience

My Experience

My Experience

Very professional and helpful!!

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Easy process from start to finish. All were easy to work with

My Experience

The people, service, and communication are excellent!

Likely to Recommend

Repair Quality

Awesome service

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

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