Crash Champions #0209 Murfreesboro
In operation 14 years.
As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0 -
See Previous Comments
Repair Quality - 5.0/5.0
Customer Service - 0.5/5.0 -
Being told my car would be ready on 3 different occasions and wasn’t ready. Being given estimate for 2800.00 but final bill was 4800.00. I was told after additional damage was found but was never contacted about finding additional damage or what it was or what new estimate would be. After picking up car no one escorted out to go over what was replaced and inspect. I left went across the street to get Gas. I was looking at the bumper that was added after original estimate and saw few chips in paint on new bumper that was replaced and painted. I went back across the street had the guy who gave original estimate come look. He looked at them and said “Well how do I know those didn’t happen after you left and rocks coming up off road caused it. I said “I only went across the street to get gas” He said Aww I didn’t know that. He took it back to paint and had them fix guess painted over IDK. When he brought it back he went over all the work that was done which couldn’t believe so much damage in areas that weren’t even involved. The only visible damage was driver fender and he was one that did the estimate it was hard to believe when he was looking over for original estimate some of this other damage didn’t stand out.
Likely to Recommend - 4.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They did a great job and very quick. Kept me updated every step of the way.
Customer Service - 5.0/5.0 -
Amazing job.
My Experience - 5.0/5.0 -
Very nice people. Keep me informed on progress of my car
My Experience - 0.0/5.0 -
No good conditison
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Excellent service and communication with the team. Work done promptly and well. Excellent experience... highly recommend.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Fantastic service and an amazing team they communicated every step of the way to ensure i was never worried about my repair
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Great service , very satisfied!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
My car was repaired in the estimated time frame given. I was also pleased with the updates via texts about the repair process. The entire staff was very friendly and informative. I am very happy with the service from Crash Champions.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Crash Champion went the extra mile ensuring the entire car was inspected and repaired not just the noticeable damage from the accident. They consistently updated me on the process. From the receptionist to the case manager they went out of their way to ensure all my questions and concerns were identified and resolved.
Likely to Recommend - 5.0/5.0 -
I will recommend this company
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
they consistently updated me on the progress
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Communication was great, fix was fast
Customer Service - 5.0/5.0 -
Quick, friendly