Crash Champions #0209 Murfreesboro
In operation 14 years.
As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 0.5/5.0
Repair Quality - 1.0/5.0 -
After picking up my car I've had to return seven times and I still have issues with the terrible work done.
Customer Service - 2.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
My Experience - 0.0/5.0 -
Deep grime spots on upholstery and something line glue on carpet in back seat. Work looks good cleanliness of interior was not good. Interior was spotless when brought to Service Kimg
Likely to Recommend - 4.0/5.0
Repair Quality - 4.5/5.0 -
The process took far too long, seven weeks.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
The paint doesn't match on the hood and back bumper. The hood has a scratch that was painted over and the paint on the hood is rough. The front rim piece was not installed property. I will be back tomorrow to access the problem
My Experience - 5.0/5.0 -
Thanks
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 3.0/5.0
Customer Service - 0.5/5.0 -
Never called back when I was told I would be
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
This was the second time I brought my car to service king but this experience has made it that it will be the last. My car was returned to me with everything from my trunk on my backseat after it being with your company for a month.
Likely to Recommend - 0.5/5.0
Repair Quality - 2.0/5.0 -
The repair took 3x longer than set, there was little communication and when i was told it was done it did not start. When finally returned all contents from my trunk were in my backseat
Customer Service - 2.0/5.0 -
While i am grateful that the manager attempted to correct the issues there was a major lack of communication with the timeframe. The way my car was given back to me with all the contents of my trunk in my backseat. Also my car sat in the parking lot for four days in the rain after my deductable was paid because it was not done right.
Likely to Recommend - 4.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.0/5.0
My Experience - 5.0/5.0 -
Staff were professional and helpful.
Likely to Recommend - 0.5/5.0
Repair Quality - 2.0/5.0
Customer Service - 2.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
We worked with David at the church street Murfreesboro location and he was great. They got our odyssey van ready earlier than they said. Just in time for our family vacation! And worked a little late on a Friday night! They communicated with us often and were friendly everytime we spoke with them. Our experience was great and we couldn't be happier! Josh
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Lane Davenport was not only very knowledgeable about the whole process, he was also friendly, helpful, and earned my trust quickly. Keep that guy around.
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0 -
Tail lights weren't check for working status before release causing me to return for fix
Customer Service - 5.0/5.0 -
David and everyone else from shop was awesome!