Crash Champions #0209 Murfreesboro
In operation 14 years.
As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
My Experience - 0.0/5.0 -
After getting the vehicle back noticed a few scratches and chips on new plastic body piece. Also there is a pink / red smear that looks like it is under the clear coat. Also wiring under back bumper was not clipped in place. It had clips but three were left unclipped.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Had minor issue, but Manager and Service Advisor took care of it quickly and service was completed fast with good communication.
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Fast service. Kept me informed every step of the way. Very friendly.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
No comments
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
As always, excellent service. I won’t take my car anywhere else.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The repair specialists handling my car were excellent at keeping me informed of the status of my car, especially when the “after market” bumper cracked while being painted. I was distressed about the delay and asked point blank if it was customary to put poor quality bumpers on a car, and thankfully it was explained me about after market and also certified quality bumpers. I asked that I be given a little time to talk with my insurance company and tell them it was not acceptable that I would get an inferior bumper. I was assured by the CC staff not to worry, they would be sure I got the certified bumper. I enjoy my Avalon very much and plan to for years to come and very much appreciated the time and explanations the CC staff and workers provided. I would highly recommend them to anyone needing auto body repair work!
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Great communication and excellent work. Really lives the text updates as the car moved through the repair process so we knew exactly what was happening.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They went above and beyond what was expected. Professional every step of the way
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0 -
Being notified via text is helpful, but it would be nice if customers were told why the completion date was delayed. Also, I had to call about an emblem that wasn't put on my car when I was charged for it. I understand that it needed to be ordered, but that could have been explained when I picked it up.
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Everyone was great
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
You did the great job on insurance covered part as well as customer pay repair parts,
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The lady I dealt with when dropping off my car was very sweet, super cool and kept me knowing what exactly was going on with my car Every time something was done. The work was superb. And in a very timely manner. Thank you to everyone who I made my girl Pretty 😊 again. I will definitely keep it local and crash champions Hopefully, I won't have to use you again. But if so you're the champions. I was worried about aftermarket parts and She assured me she would get right on that. And make sure that I did not have aftermarket parts. I am a very satisfied customer.
Customer Service - 5.0/5.0 -
Everybody there did what they said they would, and I like that. 👍