Crash Champions #0209 Murfreesboro
In operation 14 years.
As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
I enjoyed the text messages from Dustin the manager about updates.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
This is the place I trust
Repair Quality - 5.0/5.0 -
This is not our first time at Crash Champions, nor our first car. Over the years when we’ve needed repairs done this is where we come. Every repair has been made with care and precision. We will continue to bring our vehicles here.
Customer Service - 5.0/5.0 -
Excellent
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Good customer service, a job done well
My Experience - 5.0/5.0 -
This is the second time we've worked with Crash Champions on accident repairs. They have been great both times, with timely, efficient work and keeping us in the loop throughout the entire process.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The Murfreesboro Crash Champions team did an outstanding job repairing our handicapped accessible van. They even fixed the electrical issues we had prior to the accident. Thank you Crash Champions for a job well done.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Crash Champions went above and beyond in repairing the damage to our Chrysler Pacifica handicapped van. They even fixed the electrical issues. We are so blessed to have our van back and my wife is so happy to be able to use her motorized wheelchair.
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Car looks good as new where the repair work was done. 5 Stars *****
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 1.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 0.5/5.0 -
Their customer service was poor upon first contact. There were two men in offices when my daughter and I entered the building. We stood in the front area for a while before one of them finally said "someone would be with you shortly". We took a seat and prior to the receptionist entering, three other people entered. The receptionist didn't ask who was next. She locked eyes with a young man and said can I help you. Her expression was very dry and unfriendly.
My Experience - 5.0/5.0
Likely to Recommend - 2.5/5.0
Repair Quality - 2.5/5.0 -
Body panel alignment is not 100% and on the front fascia, there is a run in the paint on the passenger side. The time frame that it took to have the repairs made took entirely too long with minimal communication during that time that ended in us having to contact Crash Crashmpions to get a finish date nailed down Finished day was moved three or four times totally over two weeks to receive, paint and replace a fascia panel.
Customer Service - 2.5/5.0 -
See first wuestion
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Would use them over and over again…..
Repair Quality - 5.0/5.0 -
Very efficient; stayed in constant contact with progress of the work and estimated time of completion.
Customer Service - 5.0/5.0 -
Staff always greeted me every time upon arrival and was always nice. Communication was provided on a constant and timely basis.
My Experience - 5.0/5.0 -
I like how the voicemails keep us in the loop every step of the way. Staff were friendly as well.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Great experience
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great experience great service