Crash Champions #0209 Murfreesboro
In operation 14 years.
As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I was very happy with the communication.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The repairs were excellent, you can't tell that anything happened at all
Customer Service - 5.0/5.0 -
They kept me updated along the way
Returned Clean
Likely to Recommend - 2.5/5.0 -
I hate to complain. So if I am complaining, things weren't so good.
Repair Quality - 3.5/5.0 -
I just felt it could've been done a day or so sooner. I've been told not to wash it for 1 month, nor wax it for 3. But there's a lot of stuff on it - whitish but not powdery. When I told the tech at the shop, he rubbed off the spot with his thumb. When I tried to do the same today with a spot, I didn't have the same success. Maybe last night's rain affected it. But I am not taking it back or doing anything else. I'm done with all of it. It's been a massive headache for me, even though Blakely walked me thru the process and was very helpful, and always quick to reply
Customer Service - 3.5/5.0 -
I thought a quote of $8k that once in the shop elevated to approx 35% ($11k) was just wrong, in every way. That's bad buz'ness - in every way and in every time and place.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Appreciate you all, doing the repairs in a timely fashion.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I was communicated with every step of the way and able to drop off my rental when I picked up my car. A one stop shop. Thank you!
Likely to Recommend - 5.0/5.0 -
Excellent
Repair Quality - 5.0/5.0 -
Excellent
Customer Service - 5.0/5.0 -
Excellent
Returned Clean
Likely to Recommend - 0.5/5.0 -
Unless they fix the issues stated
Repair Quality - 2.0/5.0 -
Had to return vehicle because my mirrors were not reconnected properly and the representative was questioning about what they did touched on the vehicle , I explained that all I wanted is for them to open door and see if they left something discoinected, they retuned my car fixed but dirty where they opened the side of the door and I can see the grease on the inside of the door
Customer Service - 0.5/5.0 -
As I mentioned on the other comment he was questioning me about the mirrors and the shop fixed it after I took it back for the second time
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great updates about my vehicle
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Jason’s team did a great job!
Likely to Recommend - 5.0/5.0 -
Definitely
Repair Quality - 5.0/5.0 -
Finished in an expedient manner.
Customer Service - 5.0/5.0 -
Excellent
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Very Pleased
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Crash Champions is very professional, competent, & caring. I am very satisfied & happy with their excellent work. Kyle is outstanding to work with. He is very personable & does excellent work! I will recommend Crash Champions to everyone.
Likely to Recommend - 5.0/5.0 -
I will always recommend Crash Champions! I also gave praise to Allstate for recommending them to me.
Repair Quality - 5.0/5.0 -
Quick, professional, friendly service! Excellent work!
Customer Service - 5.0/5.0 -
Customer Service outstanding! Kyle was terrific to work with & very personable!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very good job
Customer Service - 5.0/5.0 -
Very good information