Crash Champions #0214 Knoxville
In operation 14 years.
As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Got vehicle back ahead of schedule, I really appreciate the office person mentioning getting a rental car, that made a difference.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
good job
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Although I haven't used my truck's new towing package, it appears to be a well done job. The ladies at the front desk are very friendly and helpful. I really appreciate the text updates. If needed I'll use y'all again
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Had my truck worked on 2 times great to work with. No problems.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Easy to deal with
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
Well, the price kept changing as well as the end repair date. I even came down one day, as it said my car would be ready, to be told it wasnt. Now, that said, the repair was fantastic! The car looks and runs amazingly, but I was put out the day I came down. Thankfully, the place I work for was willing to come back down after they'd closed to let me in to get a company car to take home that night. 9/10.
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Amazing
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Everyone was amazing that I interacted with and the repair looks great!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
My experience with crash champion couldn’t have been better. Everyone in the front was very pleasant to deal with. I was impressed with the fact that technicians I guess took their time handled everything for me. I definitely appreciated. Getting an update every day. Also appreciated someone from crash Champion taking my rental car back for me so that I didn’t need to do it. I would definitely recommend you to other people and would definitely use you again if the need arose. The thank you note was also a nice touch. I would say I was 100% satisfied.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The entire crew was amazing.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
All of questions were answered. Jamie explained all the parts and pieces.
My Experience - 5.0/5.0 -
My car look good thank you
Likely to Recommend - 3.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
They were very kind and helpful. They did a good job on the car in a timely manner. They kept me up with texts on what they were doing and they were actually done early. Staff was so sweet.
Likely to Recommend - 5.0/5.0 -
I would totally recommend Crash Champions to my friends or family
Repair Quality - 5.0/5.0 -
Car looks like new again
Customer Service - 5.0/5.0 -
Very helpful staff Car was done in less time than they thought and it looks great. Would use them again in a heartbeat.