Crash Champions #0217 White Center
In operation 12 years.
As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Service Quality
My Experience - 5.0/5.0 -
Lots of lovely people in the front office and the repair bay who accommodated my silly small work request
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
From Catalina’s first convo with Amy to dropping off the car with Amanda and then follow up by Amy, everyone was professional and courteous. Our intake at the shop was by a person whose name started with a C and she was very polite and efficient. The car was repaired in less than a week and the extra effort made by Amy and the manager to have our rental dropped off at West Seattle Enterprise and them dropping off Robert at your White Center facility was awesome customer service. It saved him a trip to return the car to Burien Enterprise which is not close to White Center facility. The only criticism is that the entrance is not marked clearly and when we dropped off the car it was in the rear of the building with no signage as the the entrance and office. Confusing and signage would be more helpful. Thanks again for a well done repair and service.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The repairs were done really well. I was kept up to speed on the progress. Only negative I’d say is when I called at 10am on the day my car was supposed to be complete, Amy was pretty rude when I asked for an eta so I could plan my day accordingly. Didn’t give me any form of assurance or timing. Ended up getting a text later and was able to pick up my car around noon.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
This is my second time bringing a car to the White Center, Crash Champions for repairs. The work is flawless, communications are clear and regular, and the staff there is amazing.
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Excelente trabajo muy recomendado 10 de 10 muchas gracias lo recomendaría al 100%100
My Experience - 5.0/5.0 -
This was an incredibly easy and straightforward process from drop off to pick up the Crash Champions team explained what was going to happen, provided regular updates, and provided an estimated finishing time - which they beat by 1 day!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.0/5.0 -
Did a great job on the bumper. Looks new. Took too long.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
As always (been there 3 times) Amy is the best. She is in daily contact with me, very professional, knows her job well and yet very personable.
My Experience - 5.0/5.0 -
Excellent job and customer service. Thank you!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great service and l am very happy with the work done. Thanks!
Customer Service - 5.0/5.0 -
Great service
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Service and communication were great. Appreciated all of the updates. My service and experience with Enterprise was totally seamless. Thank you.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Look original :)
Customer Service - 5.0/5.0 -
Staff was great. Very nice, friendly and the process kept me in the loop. It was super smooth. Thank you!
My Experience - 5.0/5.0 -
Great job
Likely to Recommend - 5.0/5.0 -
Good
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Great job
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Nice, informative and kept me up to date on status.