Crash Champions #0217 White Center

4.8 (2,878reviews)
96%
1500 SW 107th Street,  Seattle,  WA  98146
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In operation 12 years.

As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
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Reviews (2,878)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for outstanding service quality, with many noting repairs that made their vehicles look brand new. The team received high marks for proactive and frequent communication, including daily text updates that kept customers informed throughout the repair process. Timeliness was a standout strength, with numerous customers reporting their vehicles were completed days or even weeks ahead of schedule. The welcoming, professional, and friendly atmosphere was widely appreciated, making stressful collision experiences feel manageable. A few customers noted areas for improvement directly in their feedback, including occasional miscommunication on delivery timelines, isolated paint quality concerns, and requests for more accurate initial repair estimates.
AI-Generated from reviews written in the last 12 months
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"The best customer service Ive ever received!!!!!"
"Completed quickly, beautiful flawless job, kept me updated frequently, great customer service, can always get ..." Read more
"They did an incredible job fixing my car, it looks brand new like the day I bought it. They went above and beyond cleaning my car inside ..." Read more
"Outstanding service and repair. Thank you for working hard to complete all work on a tight time frame, and being ..." Read more
"Good communication throughout. High quality workmanship. Friendly, efficient front office staff."
"... excellent. They gave me a completion date estimate and finished 4 days sooner than expected, they made it convenient to pickup the vehicle on my schedule. I would go ..." Read more
"They promised three different days for delivery and when I get there wasnt ready"
"... 2-weeks depending on parts needing to be ordered and it took 3 weeks for my vehicle to be repaired. I would rather have been told from the start it ..." Read more
"... able to get an appointment fairly quickly and the car was done sooner than I expected, and they did a great job." Read more
"... communication and for the amount of repairs, I thought the work was done in a super reasonable amount of time." Read more
"... customer service and repair was exceptional. I was impressed with the constant updates, text and calls during the process. I would return to this location and ..." Read more
"... Champions in White Center did a fantastic job! They communicated what they were going to do, gave clear timelines and updates, and got my car back to me in a very ..." Read more
"Amazing communication, completed ahead of schedule, good quality. Cant recommend enough!"
"Because the communication was not good they never let me know what was the progress of the car I always need to drive to the shop to find out what ..." Read more
"I love the communication that i was provided, I had an update every step of the way"

My Experience

Excelente trabajo muy recomendado 10 de 10 muchas gracias lo recomendaría al 100%100

My Experience

This was an incredibly easy and straightforward process from drop off to pick up the Crash Champions team explained what was going to happen, provided regular updates, and provided an estimated finishing time - which they beat by 1 day!

My Experience

The repairs were done really well. I was kept up to speed on the progress. Only negative I’d say is when I called at 10am on the day my car was supposed to be complete, Amy was pretty rude when I asked for an eta so I could plan my day accordingly. Didn’t give me any form of assurance or timing. Ended up getting a text later and was able to pick up my car around noon.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Did a great job on the bumper. Looks new. Took too long.

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

As always (been there 3 times) Amy is the best. She is in daily contact with me, very professional, knows her job well and yet very personable.

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Excellent job and customer service. Thank you!

Likely to Recommend

Repair Quality

Great service and l am very happy with the work done. Thanks!

Customer Service

Great service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Service and communication were great. Appreciated all of the updates. My service and experience with Enterprise was totally seamless. Thank you.

Likely to Recommend

Repair Quality

Look original :)

Customer Service

Staff was great. Very nice, friendly and the process kept me in the loop. It was super smooth. Thank you!

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Great job

Likely to Recommend

Good

Repair Quality

Customer Service

Great job

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Nice, informative and kept me up to date on status.

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

No

My Experience

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

So far it appears I did a great job. I’m very happy with it.

Customer Service

Communication was adequate

Kept me Informed?

Yes

Ready on Time?

No

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

No

My Experience

Amy was great at keeping me informed and did awesome!

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

My estimator Amy Low and the women at the front desk were amazing. Exceeded expectations in customer service and the repair team fixed my car one week ahead of schedule. Amazing.

My Experience

The staff was very friendly. I was also able to get an appointment fairly quickly and the car was done sooner than I expected, and they did a great job.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

The Whitecenter locations customer service and repair was exceptional. I was impressed with the constant updates, text and calls during the process. I would return to this location and refer people here for vehicle repairs. I really appreciate the staff at this location they really make the process less stressful. Thank you so much!

Likely to Recommend

Repair Quality

Customer Service

The best customer service I’ve ever received!!!!!

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

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