Crash Champions #0220 Renton
In operation 12 years.
As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | 9:00 am - 12:00 pm |
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent. No issues.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
My experience with Crash Champions was excellent. From the moment I arrived they handled everything seamlessly, demonstrating professionalism and care every step of the way. Clear communication and outstanding service.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 3.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 3.0/5.0 -
Was quoted one amount, the actual cost came out higher because the service agent didn’t take into account a service I would need (a calibration; not something that came up incidentally). Their failure to include something in the initial quote seems like it should’ve been their problem, not mine, but I ended up paying for it. Had I known of the correct quote up front I potentially would have gone with a different body shop or gone through insurance.
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
100%
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0 -
The detailing of my car was such an unexpected gift in this whole thing! That was great. The new paint rules. It truly came out looking like nothing had happened. The one point off is for the strange film that now is living on a section of my driver’s side door. I would like it to be looked at i am thinking.
My Experience - 5.0/5.0 -
Appreciate the progress updates
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 3.5/5.0
Customer Service - 0.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Jess was fantastic
My Experience - 5.0/5.0 -
Great service and communication, and even cleaned my car. Thank you
My Experience - 5.0/5.0 -
Your two gals I worked with were great! The bumper looked great afterwards. Thank you.
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0 -
They got broken into while my car was there and then didn't tell me my car key was stolen until 2 days later when called to say my app informed me the car alarm was going off and they told me it was because of the reset process.
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0 -
The email updates were so vague they were pointless. Each time I called however the gentleman i talked to gave me good estimates on timing. I understand you can't promise deadlines, but real estimates are helpful in planning my life around not having a car. I appreciated it, but wished i could have gotten the useful info in the planned email updates.
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 0.5/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0 -
Good
Customer Service - 4.0/5.0 -
Good
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Excellent service timely repairs and great detail job! I really appreciate it! You have earned all my future service and I will definitely be referring my clients to you. Thank you Lori
Likely to Recommend - 5.0/5.0 -
Absolutely! I will be referring my clients.
Repair Quality - 5.0/5.0 -
Great service. Excellent communication. Great job.
Customer Service - 5.0/5.0 -
Excellent service. I will recommend your service and most certainly use you if needed in the future. Phillip and Jessy are great at what they do!
Likely to Recommend - 5.0/5.0 -
Everything was very professional, and everything worked out in a timely manner
Repair Quality - 5.0/5.0 -
I’m so happy that a car looks amazing and we are very happy
Customer Service - 5.0/5.0 -
I loved everything the messages. Every day was very helpful. Customer service was amazing.