Crash Champions #0221 Seattle
In operation 12 years.
As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | 9:00 am - 12:00 pm |
Likely to Recommend - 0.5/5.0 -
Getting your car stolen is super stressful. We didn't need to deal with additional stress from getting the run around from the repair shop as well.
Repair Quality - 1.5/5.0 -
We were forced to pay out of pocket for a rental car after our repairs had taken more than a month. They said the car was completely repaired when we were coming to pick it up, but the repairs were incomplete.
Customer Service - 1.5/5.0 -
There was a disconnect between the repair staff and the reception staff. The reception staff were unable to provide timely updates on repairs and inaccurately said that our insurance company had authorized additional repairs and the car was completely repaired, when in fact they hadn't received authorization from our insurance company and the repairs were incomplete.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
We are very, very satisfied with our experience with Crash Champions. From start to finish we were kept informed during the entire process. Your professional team is exemplary in every way. I was especially impressed with how quickly the job was done. Your service advisors at both sites went over and above to ensure everything went smoothly. One of the advisors was Kaylee Bolton. I apologize for not getting the other advisor’s name. The repair on the vehicle was really great. Thank you. Gabrielle & Carl Turshman
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
It was a positive experience. Everything was explained and patience was demonstrated when I asked questions. I was kept in the loop every step and was treated and spoken to with dignity and respect. I was pleasantly welcomed to a well vacuumed car when I picked up my vehicle, which was a considerate touch. Thank you Crash Champions Team.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Everything was explained to me and I was given opportunities to ask questions. I felt I was treated with respect for the duration of vehicle being there. I experienced excellent customer service and was kept in the loop each step of the way. The agent I worked with was respectful and I was pleasantly surprised that my vehicle was completed in a shorter period of time than what I expected, and my car was vacuumed. Thank you, Crash Champions!
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
My Experience - 5.0/5.0 -
The service was professional and very satisfactory. Thank you for making it so easy for me!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very good and helpful service. Thank you!
Customer Service - 5.0/5.0 -
Josh was extremely helpful and kept me updated on the progress and completion of the repair. He even helped with the return of my rental car. Thank you!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very fast turnaround and great communication! The car is repaired and cleaned when handed to me.
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Great communication and finished before promised.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0 -
Great service, friendly staff
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Keep doing good work
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
They were helpful and respectful
My Experience - 5.0/5.0 -
The team was very welcoming and had great communication with me throughout the entire service!
Likely to Recommend - 3.0/5.0
Repair Quality - 1.5/5.0 -
Hello, this is JJ . Last Friday, I picked up the 2026 silver Honda CR-V that had its front bumper, fender, and right headlight repaired. Today, I noticed that the molding on the right headlight isn’t properly attached. I’m attaching a photo. Please make sure it’s fitted correctly.
Customer Service - 3.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Smooth experience, good communication, and easy process