Crash Champions #0221 Seattle
In operation 12 years.
As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | 9:00 am - 12:00 pm |
My Experience - 0.0/5.0 -
They kept the completed car to repaint the hood after we noticed a scratch that they agreed occurred while the car was under their control. It's good that they admitted it, the bad thing is that they did not make it clear that the car rental cost will be their responsibility. We have to endure another week of waiting
Likely to Recommend - 3.5/5.0
Repair Quality - 3.0/5.0 -
After validating that a mark on our car's hood occurred while the car was being repaired at the CC Shop, we were impressed and prepared to wait a week for the hood o be prepped and painted. We got a call the next day, Friday, to keep up the car on Saturday before noon! Two hours after we picked up the car,we realized that a huge part (seemingly a hood muffler) WAS LEFT IN THE BACK SEAT OF THE CAR! I know that the CC team has good customer service intentions, but this experience leads us to question their quality control systems!
Customer Service - 4.5/5.0 -
Great staff of competence, confidence, and honest concern.
My Experience - 5.0/5.0 -
Good job for me thanks all of you
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Everyone, thank you! Your ability to consider me as a person and how stressful it’s been to have frequent car damage - despite being a safe driver— the care you took, the timeliness, the excellent work—all left me feeling like kind people are out there. You don’t know how much it meant to take the time and care to help. Thank you so much and I’ve been sharing the exceptional work you’ve all done with others. Thank you again!
Likely to Recommend - 5.0/5.0 -
Already have recommended to clients and colleagues
Repair Quality - 5.0/5.0 -
Absolutely the best! Every single person working there providing compassionate, effective service and care.
Customer Service - 5.0/5.0 -
They all lead with kindness and skill. A wonderful combination!
My Experience - 5.0/5.0 -
Customer facing people are totally lovely and good communicators.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Really easy and pleasant experience
Customer Service - 5.0/5.0 -
Everyone I have interacted with there has been great
My Experience - 5.0/5.0 -
From Dropoff to pickup, Kaylee was so intentional in every step and every bit of communication along the way. The truck looks better than new.
My Experience - 5.0/5.0 -
there was great communication and it went very quickly. The estimate was June 4 and I received my car yesterday.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Exemplary professionalism, fluid communication, and not least of all--friendly and courteous.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Great team you have there, from checking in to communicating with the customer while in the shop, then pickup!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Everyone was so nice!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very communicative through the process and the car looks great! Thank you.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Thanks
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The car looks great When sn issue arose about the door handle the shop immediately accepted responsibility and corrected the problem.
Customer Service - 5.0/5.0 -
The car looks great When sn issue arose about the door handle the shop immediately accepted responsibility and corrected the problem.