Crash Champions #0225 Kent

4.8 (3,219reviews)
95%
25989 104th Avenue SE,  Kent,  WA  98031

In operation 12 years.

As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat 9:00 am - 12:00 pm
* Holiday hours may differ.

Reviews (3,219)

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Based on this experience, I would happily recommend you guys to anyone who needs body work done

Repair Quality

The damaged areas of our car look as good as new

Customer Service

The front desk was very helpful and friendly

Returned Clean

My Experience

Very friendly and helpful throughout the entire experience

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Repair Quality

Customer Service

Likely to Recommend

Repair Quality

My husband recommended your place, and your place explained me the details.

Customer Service

Courteous and friendly

Returned Clean

Likely to Recommend

Repair Quality

When I took my car for an estimate, I specifically requested an alignment check because I had the alignment performed approximately one month prior to the accident. My intent was to confirm that the impact had not affected the alignment and to have this documented for my records. When I picked up the vehicle, I was informed that an alignment check was deemed unnecessary because the accident did not cause additional damage. While I respect professional judgment, I requested that this decision be noted in the final report for transparency and documentation purposes. Unfortunately, this request was declined. The refusal to document my request and the reasoning behind it was disappointing and affirmed my belief of having a Pemco-affiliated repair shop handle the repair. Would I use this repair shop in the future? No. Would I recommend it to anyone? No.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

Great Team, professional, experienced, and helpful. I hope nobody crashes into my car for a long time, but should it happen, my VW will go back there. Thank you to all.

Likely to Recommend

I already "bragged" about it.

Repair Quality

Amazing paint-match on a 10 year old car.

Customer Service

Crash Champions beautifully and promptly brought my VW back to its original form. The paint-match was perfect. I am delighted the Insurance Company offered your business as an alternative. Your smiling employees explained all I needed to know, and very professionally answered any questions. The cleaning and detailing was outstanding. It had been a while since the interior looked so pleasant. Your Detailer is truly professional. Please extend my thanks to him. Should my car need body work, your Company will be my first choice. I will let my friends know how pleasing and professional was your work.

Likely to Recommend

Repair Quality

Great communication; on time; quality work

Customer Service

My Experience

Likely to Recommend

Repair Quality

Customer Service

My Experience

Excellent from start to finish. Customer service was helpful and informative. Communication was daily. Workmanship and components all seem perfect.

Likely to Recommend

Did what they said they would, no ifs buts or maybes

Repair Quality

Good job from start to end.

Customer Service

Excellent

My Experience

Great job keeping me informed about the repair progress.

Likely to Recommend

Repair Quality

Great job and paint looks great.

Customer Service

Kept us up to date

Likely to Recommend

Professional and attention to my questions.

Repair Quality

Great work and done in less days as expected.

Customer Service

Attention to my needs.

Returned Clean

My Experience

Excellent service my car looked beautiful, staff was on to of everything, and kept me well informed, highly recommend

My Experience

Everyrhing was perfect and done in a timely matter and they won over our complete trust and life long customers! And the cherry on top was the detailing thank you so much to all your guys amazing team!

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Repair Quality

Customer Service

My Experience

Excellent service!

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

The entire staff was great. Angel and Angeles were exceptional with their customer service.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

Recommend u guys to friends and family members.

My Experience

Nice to have a repair company that follows up and easy to get a hold of. Car was clean. One of the best experience dealing with a car repair company

Likely to Recommend

Repair Quality

Customer Service