Crash Champions #0281 Urbana
In operation 11 years.
As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0 -
It takes 85 days to return my vehicle, but the repair is not done. Sharp fractures on panels, exposed airbags, bent doors, etc. I’m still waiting for the parts to arrive and finish the repair.
Customer Service - 0.5/5.0 -
The shop never contacted me and providing the estimate and expected date of delivery. The communication never happened until Michael stepped in.
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 3.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
They did very nice work and happy with the repairs
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great work! People were great to work with.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
I will go nowhere else
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
I love the friendly atmosphere. The patience and understanding of customers. The helpfulness they provide for their customers
Likely to Recommend - 5.0/5.0 -
I would like to recommend Crash Champions to everyone who need to go to any body shop to get their cars fixed.
Repair Quality - 5.0/5.0 -
The Crash champions provided great experience with repairs of my Camry Hybrid 2014. They delivered within a month and my car now looks flawless.
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They did a super job of detailing our vehicle after the repair
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 2.5/5.0
Likely to Recommend - 3.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 2.5/5.0 -
Everything was great but at the day of pick up they called me that the car was ready at 3:30 on a Friday and they close at 5 and they won’t open Saturday’s. I was at work at the moment when I got the call and I had a rental car that needed to be returned at the moment of my car being ready. So if the car was ready at 3:30 they close at 5 they won’t open saturdays and was at work then how I was supposed to make it happen where I don’t get charge for the days that I had the rental car? I think they should at least call first thing on the morning saying that the car was supposed to be ready the same day and that way I could prevent and organizing my self better where I didn’t have to drive 30 min almost running to avoid a fee for the rental car. I understand this has to go though the insurance but also courtesy and keeping this stuff on mind helps having a good customer service and just not saying is your decision about what you want to do. Very very bad organization where it just takes a simple detail.
Likely to Recommend - 2.5/5.0
Repair Quality - 3.5/5.0
Customer Service - 3.5/5.0
Likely to Recommend - 3.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The car is beautiful.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Looks brand new!! Phenomenal work by a professional and patient team, I’m very pleased with the results! Thank you!
Customer Service - 5.0/5.0 -
Looks brand new!! Phenomenal work by a professional and patient team, I’m very pleased with the results! Thank you!