Crash Champions #0281 Urbana
In operation 11 years.
As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0 -
Your compass a great job on the bumper repair, But, when I picked up my vehicle, the display indicated a low battery and advised me to start the engine. I understand that parts took some time to arrive; however, the battery should have been fully charged prior to release. I recently had to get a jump start due to the battery being low .
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0 -
Won't
Repair Quality - 2.0/5.0 -
Was happy with the work. Was not happy to get my car back with new damage. Still suffering from coming to this business. Won't be back.
Customer Service - 3.0/5.0 -
Front desk was great. I think he was caught by the new damage and confirmed it happened under their care by not telling me at the time of pickup.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 3.5/5.0
Repair Quality - 3.5/5.0
Customer Service - 3.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
The customer service and repair on my auto, will definitely recommend them again.
Repair Quality - 5.0/5.0 -
I am very satisfied with the repair on my automobile. I was greeted very kindly dropping off and picking up my auto. My husband had work on his car previously, that made my decision easy.
Customer Service - 5.0/5.0 -
They were very helpful.
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 2.5/5.0 -
Took too long to repair/repair cost was too high because insurance covered repairs.
Customer Service - 2.5/5.0 -
Very Kurt on the phone, not giving exact date to be completed
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Professional response in a timely manner
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
I absolutely would recommend them
Repair Quality - 5.0/5.0 -
They explain the process of what’s gonna go on. The explanation was clear and proper. They answered my questions where I understood the work was perfect on my SUV. Totally 100% satisfied and I would always recommend them. I love the nice and friendly staff that I encounter. Thank you for a job. Well done.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Staff were friendly & efficient.
Customer Service - 5.0/5.0
Likely to Recommend - 3.5/5.0 -
Quality of the repairs quite good and everyone was super nice. Not sure it should take a month to replace a door, though.
Repair Quality - 5.0/5.0 -
Repair looks good, just took longer than expected.
Customer Service - 4.0/5.0 -
Got a lot of updates, although it was implied earlier that I'd get my car back much quicker than I did. Not entirely the agent's fault though
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They do great work
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
The only thing I wish was different was that they wouldve contacted me in the beginning to let me know how long they were planning to keep my car