Crash Champions #0297 Troy
In operation 10 years.
As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | 9:00 am - 12:00 pm |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Looks brand new!
Customer Service - 5.0/5.0 -
Everyone at CC was very communicative and I felt informed the whole process.
Returned Clean
Likely to Recommend - 3.5/5.0
Repair Quality - 4.5/5.0 -
No one mentioned that I needed to get a wheel alignment at pickup.
Customer Service - 4.0/5.0 -
Everyone was pleasant and followed through on their promises. There was too much time between updates for my liking. At some point I hadn't heard an update for 2 weeks and had to reach out myself.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Ryan and Kathy were great! They explain everything to me and my car was ready earlier than expected.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
My Experience - 5.0/5.0 -
This experience was as good as we’ve ever had with repair shops
My Experience - 5.0/5.0 -
The attention to detail and care was outstanding! Very impressive! I will definitely recommend you to everyone I know! I already posted this on my facebook page! Thank you!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
You exceeded my expectations! Thank you for doing such a great job on my car!
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
I would actually give them an 11 lol
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
If you had any 11, I would give them that everybody from the office and the technicians were extremely nice and very efficient. My car was done two days ahead of what they thought it would take, which was great. I would definitely recommend your company to anyone that needed repairs.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0
Repair Quality - 2.0/5.0 -
I should not be able to visibly see the repair that took place on the left side in comparison to the right side of the vehicle. Also, the repair took way too long. In addition, I would have preferred that my vehicle was not driven to the dealership particularly in the weather that we are having.
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Did a fantastic job with the car, excellent communication, information website, prompt replies. Only sticking point I had was that when the detailed the car, the passenger side windows were not wiped down and since it was subzero temperature - I had two solid ice panes on my windows. That's a small thing and I wouldn't hesitate to recommend them
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Excellent work. Done in a very timely fashion . Thank you
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Everyone was great, happy with the outcome
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
The only issue that detracted from a 10 is that they didn’t hook up a link properly on my tailgate after the repair and it wouldn’t open. I don’t notice until a few days later when I tried to open it. It took it back and they fixed it very quickly right away.