Crash Champions #0297 Troy
In operation 10 years.
As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | 9:00 am - 12:00 pm |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Extremely good
Customer Service - 5.0/5.0 -
Always picked up
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Great job!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They really did a great job!
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Vehicle looked great, inside and especially Outside. Job well done. Car also smelled good. Thanks for great work.
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
Already submitted Wednesday. Everything great!!! Job well done. Car exceptionally clean
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very good 😊
Customer Service - 5.0/5.0 -
Good
Returned Clean
Likely to Recommend - 5.0/5.0 -
great experience. i wont be dreading the next wreck thats for sure. this was not just a painless experience but even pleasant.
Repair Quality - 5.0/5.0 -
Honestly completely satisfied. Professional from top to bottom. Made the whole experience seemless and painfree. Car looks like new. Proving that quality work and great customer service continues to win the day. The front office looked very neat and professional as well. Im 58 years old. Had several collision shop experiences over the years. This was best to date. Great Job.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I appreciate the level of communication used during the timeline during the repair especially with waiting on parts
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 1.0/5.0 -
Although you said my car was finished, you delivered it unsafe to drive because you failed to perform a final test drive.
Repair Quality - 0.5/5.0 -
I rated this experience a 1 due to serious safety and quality failures. The vehicle was returned to me without a final test drive and was unsafe to drive. I was forced to take it to a Volkswagen dealership to diagnose and complete repairs your facility could not properly handle. This reflects a major lapse in my safety and your quality control.
Customer Service - 0.5/5.0 -
I rated this experience a 1 due to serious safety and quality failures. The vehicle was returned to me without a final test drive and was unsafe to drive. I was forced to take it to a Volkswagen dealership to diagnose and complete repairs your facility did not properly handle. This reflects a major lapse in safety and quality control.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Mike and the team worked well together to meet my repair needs. They were on time and high quality.
Customer Service - 5.0/5.0 -
Mike communicated quickly when I had questions. And, when he was unavailable, someone else quickly stepped in.
Returned Clean
My Experience - 5.0/5.0 -
The service was great and kept me informed throughout the entire process. The car turned out great and glad to have it looking like nothing ever happened.
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Mike my advisor was great on communucattig and great at listening my concerns.
Customer Service - 5.0/5.0 -
Absolutely, great business. I'm glad I did not take it to the Toyota dealer otherwise it would have taken me countless hours and days to get it back. Here was done in less than 2 weeks. Great service!
My Experience - 5.0/5.0 -
Mike was very professional, courteous: Kept me updated
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Good job
Returned Clean
My Experience - 5.0/5.0 -
You all did a wonderful job and kept me up to date with what was going on. I thank you for getting my car fixed and back to me.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I am very satisfied with the service. The car was completely cleaned inside and out. They did a very good job
Likely to Recommend - 5.0/5.0 -
Even buffed out minor scratches
Repair Quality - 5.0/5.0 -
Great job repairing my vehicle.