Crash Champions #0314 Deer Park

4.8 (2,618reviews)
96%
4421 Red Bluff Road,  Pasadena,  TX  77503

In operation 10 years.

As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:00 pm
Tue 7:30 am - 5:00 pm
Wed 7:30 am - 5:00 pm
Thu 7:30 am - 5:00 pm
Fri 7:30 am - 5:00 pm
Sat 9:00 am - 12:00 pm
* Holiday hours may differ.
I-Car

Reviews (2,618)

Likely to Recommend

Repair Quality

Great service,time frame to friendly staff.

Customer Service

Friendly and knowledgeable staff.

Likely to Recommend

Great

Repair Quality

Very good and done very fast

Customer Service

Great

Likely to Recommend

Repair Quality

Between Crash Champions-Beltway and Crash Champions-Deer Park, I was without my vehicle 41 (FORTY ONE) days. And even after all that time, the work completed was shoddy. The passenger doors that were replaced had grease marks on them. The third row of seats in my Highlander had shards of glass on them. The hood was not secured. The tool inset was not secured and now rattles when I drive. The driver-side quarter panel was damaged in the transit from the Deer Park location to the Beltway location and after a FULL WEEK there, the paint doesn't match the color of my Highlander. And best of all, every time I drive down a raised parking lot ramp onto the roadway, the rear end makes a noise which is probably due to a bad ball joint, strut, or control arm. And I SPECIFICALLY asked them to assess this and obviously, they didn't. My advice: TAKE YOUR CAR ELSEWHERE!!!

Customer Service

See previous comments.

My Experience

The staff was very professional from the very first day. They kept me informed every day of the progress. Everything went smoothly. I’m really grateful that they were recommended.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

My Experience

There is a weird mark next to the repair. Did you get my picture? Was tape used on my car???

My Experience

Had great communication throughout the whole process and timely updates as they finished the work.

My Experience

Suzanne was absolutely amazing to work with. Definitely recommend crash champions deer park

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Everyone was so kind and kept me updated every few days! It was a stressful time for my son and I but your company went above and beyond! They even let me select who would do my repairs, Jose Zavala, and it was just an amazing experience all around!

My Experience

Totally please with the workmanship. Everyone was very pleasant to work with. David kept me up to date with what was happening in the repair department. Thank you, to all at Crash Champion.

Likely to Recommend

Repair Quality

Had to take my vehicle for a minor touch up. Excellent work. Thank you David and Rosie for setting up a time to bring my vehicle in.

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

They made the process extremely easy and kept me up to date with clear communication the entire time. Not to mention, my car looks great!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

I appreciated the daily updates and phone calls about the progress

Likely to Recommend

Repair Quality

Satisfied

Customer Service

My Experience

Second time using crash champions. Very pleased with the work done as well as the customer service. Great body shop. Will definitely be using again if I ever need body work.

Likely to Recommend

Repair Quality

Very professional work.

Customer Service

Great customer service.

Returned Clean

Likely to Recommend

Very pleased

Repair Quality

Yolanda was a great representative for your company.

Customer Service

Returned Clean

Likely to Recommend

Crash dude a great jib, friendly staff.

Repair Quality

Fast, great job.

Customer Service

CS was great.

Likely to Recommend

Repair Quality

Friendly service from David

Customer Service