Crash Champions #0317 Converse

4.9 (4,503reviews)
97%
9219 Converse Business Lane,  Converse,  TX  78109
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In operation 10 years.

As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:00 pm
Tue 7:30 am - 5:00 pm
Wed 7:30 am - 5:00 pm
Thu 7:30 am - 5:00 pm
Fri 7:30 am - 5:00 pm
Sat 9:00 am - 12:00 pm
* Holiday hours may differ.
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Reviews (4,503)

Customers say
Overall Customer Satisfaction
Customers consistently praised Crash Champions for outstanding service quality, proactive communication, and impressive timeliness. Many highlighted the professionalism and friendliness of the entire staff, noting they felt welcomed and well cared for throughout the repair process. Regular updates via text messages and phone calls were frequently appreciated, keeping customers informed every step of the way. Numerous customers were pleasantly surprised when their vehicles were completed ahead of schedule, with some repairs finished days or even weeks earlier than estimated. The quality of repairs received high marks, with many customers noting their vehicles looked brand new upon return. A few customers mentioned minor issues such as parts fitment or cleanliness concerns, reflecting areas where customers felt there was room for improvement. Overall, the vast majority expressed strong satisfaction and willingness to recommend Crash Champions to family and friends.
AI-Generated from reviews written in the last 12 months
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"... Highly recommend this shop to anyone looking for honest, reliable, and quality auto repairs. Thank you for the great service! ⭐⭐⭐⭐⭐" Read more
"... The Communication with this facility was superb. The workman ship was even better. They were very detailed and organized on everything including paperwork, ..." Read more
"... always knew what was going on with my vehicle. The quality of the work was excellent, and my car came back looking like nothing had ever happened. The staff ..." Read more
"Completely exceeded my expectations. Wonderful experience and reps were so helpful."
"It came back looking perfect! The paint match was spot on and the overall work was impeccable!"
"... told it will take about 18 days to repair my car. My car was repaired in a week. Fast and professional. Thank you Crash Champions." Read more
"My car was ready way ahead of schedule"
"Ready when promised. The team went above and beyond. I couldnt get off work, and you guys delivered my ..." Read more
"It was done way before it said, they said one month and a half i got it back in 3 weeks, very happy with how if came out"
"It was anticipated for a month to be returned but it was cut by 2 weeks. 😊"
"I appreciate all the explanation at first, during and after the repair process. Everything was well done and faster than expected. ..." Read more
"... truly amazing. They fixed my car in a timely manner. Always had open communication about the fixing process and kept me in the loop of it all." Read more
"... vehicle looks un‑recognizable—awesome transformation! I loved the communication—direct phone calls kept everything smooth and clear. Im very pleased. Thanks for the ..." Read more
"... and the car was returned clean and running great. Communication was excellent from start to finish, and any questions were answered promptly. It is clear that ..." Read more
"first time ever that a facility has keep me well informed through repair"

My Experience

Hello, I would like to express my sincere gratitude to everyone who assisted me with my vehicle. Your efforts were commendable. I had anticipated its return on the 19th of August, but I received a call on the 10th informing me that it was ready. Thank you once again for your invaluable assistance. Please extend my appreciation to everyone involved.

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

I was directed by car insurance to use Crash Champions. I am always nervous to use new companies, but from the moment I walked in everyone was friendly and explained the whole process. They made sure my rental car was on the way to pick up. Throughout the whole week I was I formed from the drop off process to the car was ready for pick up. Thank you for a great and smooth experience.

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Megan very friendly, nice took care of us completely. Will recommend Crash Champions. Thanks everyone Rita

Likely to Recommend

Service great, Megan is on top of her job

Repair Quality

Megan, was excellent

Customer Service

Trucked looked great, rang great, she kept me in loop of everything going on

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Excellent customer service and great and timely job on my vehicle.

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Great costumer service. Excellent work.

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

No

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

My Experience

My bumper was repaired very quickly and with high quality. Thank you!

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Expeditious, timely, and exceptional service.

My Experience

Megan was amazing. She went above and beyond. Thank you

Likely to Recommend

Repair Quality

Thank you. Y’all were amazing!

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

It was a good experience working them

Repair Quality

Was pleased with turn around time Liked the updates . All the people I had contact with were very professional and nice

Customer Service

All good

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Five Stars ⭐️⭐️⭐️ ⭐️⭐️

Likely to Recommend

Five Stars

Repair Quality

Five stars

Customer Service

Five Stars

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

I never had any problems getting my vehicles fixed there. Staff are well qualified and work is done properly

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Crash Champions was very helpful in making sure my jeep was taken care of after getting rear ended. They were very thorough with making sure the repairs were completed and with painting the spoiler which was needed . My jeep looks new and awesome. Howard made sure I was aware of the whole process and Misty was so helpful with making sure rental arrived. Thank you for your kindness and professionalism. Mrs. O’Donnell

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Greg is awesome. He communicated with me clearly and consistently.

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