Crash Champions #0327 Gates

4.7 (3,328reviews)
94%
73 Marway Circle,  Rochester,  NY  14624

In operation 10 years.

As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat 9:00 am - 12:00 pm
* Holiday hours may differ.
I-Car

Reviews (3,328)

My Experience

From start to finish, your staff was very nice. The car looks great actually got it back quicker than I thought. Thank you for everything.

Likely to Recommend

You people are great

Repair Quality

Your people were great car looks fantastic.

Customer Service

I am totally satisfied with the job you did. From dropping the car off to picking it up it was great. Kehr looks great also thank you

My Experience

Everything about the experience was positive. We were really excited to get the car back after the repair(s). We were in fact more than happy with the end result. Thank you!

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Repair Quality

Customer Service

Returned Clean

My Experience

They were very good at letting know the progress of my vehicle even with back orders. I appreciate the work that was done and I want to thank each and every person that had any part in taking care of my car.

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Returned Clean

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Returned Clean

My Experience

You guys quoted a completion time of 3/24 and were a weak ahead of schedule. Everything from work authorization to picking up my keys was seamless and it made the whole event far less stressful than I thought it was going to be having never done an insurance claim before. Thanks again.

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Repair Quality

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Returned Clean

My Experience

Very courteous and outstanding work.

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Returned Clean

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Customer Service

The staff is very friendly and the vehicle repairs were taken care of without any issues. Thank you!

My Experience

Everyone was great

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Repair Quality

Service was prompt, upfront staff outstanding and communications was frequent and concise

Customer Service

My Experience

You guys are great!!!! My car looks awesome and was done when you said it would be. I’ll recommend you to everyone!

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Repair Quality

The car was repaired and exceeded my expectations. The car was cleaned inside and out. We were very satisfied with Crash Champions. It was a seemless process and they fixed the car in a very timely manner. Hopefully we won't have to utilize them again but in the event something unexpected happens, we would definitely use Crash Champions again.

Customer Service

Great Customer Service

My Experience

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Great job and car was ready early. Very efficient service!

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Very friendly and communicative.

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My Experience

You did a great job, it looks like nothing happen to my car. Thank you so much.

My Experience

From the moment I came in the girls were very kind and helpful to the time I picked up my car. They cleaned the inside and my repair looked like I never had damage. I definitely would recommend crash champions to everyone. Thank you.

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My Experience

Excellent service best customer service very very happy

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