Crash Champions #0330 Etna

4.8 (4,083reviews)

96%

(412) 782-5138

737 Butler Street, Pittsburgh, PA 15223

96%

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737 Butler Street
Pittsburgh, PA 15223

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About Crash Champions #0330 Etna

See Photos

737 Butler Street
Pittsburgh, PA 15223

Get Directions Website Email

Schedule an appointment at Crash Champions #0330 Etna

Book Appointment

Apply for Financing

In operation 9 years.

As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Paintless Dent Repair
On-Site Car Rental

Payment Types

American Express
Discover Card
MasterCard
Visa
Check
Debit Card

Languages

English

Hours

Sun	Closed
Mon	8:00 am - 5:00 pm
Tue	8:00 am - 5:00 pm
Wed	8:00 am - 5:00 pm
Thu	8:00 am - 5:00 pm
Fri	8:00 am - 5:00 pm
Sat	9:00 am - 12:00 pm

* Holiday hours may differ.

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Website

Reviews (4,083)

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Rating

3,586 Customers Rated

5 Stars

73.6% Complete

(3006)
4 Stars

8.2% Complete

(334)
3 Stars

2.1% Complete

(84)
2 Stars

1.3% Complete

(52)
1 Star

0.5% Complete

(20)
< 1 Star

2.2% Complete

(90)

Customers say

Overall Customer Satisfaction

Customers consistently praised the shop for outstanding service quality, with repairs frequently described as exceeding expectations and vehicles returned looking brand new. The team received high marks for proactive, daily communication and text updates throughout the repair process. Timeliness was a strong highlight, with many vehicles completed ahead of schedule. Customers also appreciated the complimentary interior and exterior detailing as a pleasant surprise. A few customers noted improvement opportunities around communication consistency and repair completion timelines, as shared directly in their feedback.

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Service Quality
Timeliness
Communication

"... five different people throughout the process, and every one was as good as the last. They truly elevate the customer experience." Read more

"Crash Champions did not disappoint!! They were friendly, professional, attentive, efficient and most importantly, happy to help someone with a smile on ..." Read more

"... completed on time. I appreciated their honesty and attention to detail throughout the entire process. Its refreshing to find a repair shop that truly values ..." Read more

"Outstanding customer service, one of the best companies out there that support their customers and speak ..." Read more

"... working with me within my timeframe. I expressed that my lease was up within 10 days and they made it happen! I cannot express how thankful I am for their constant ..." Read more

"The repairs were done perfectly and faster than expected. Very very great customer service and professionalism ..." Read more

"They had my car for a month. Little to no communication unless I called them. Each time I called them someone ..." Read more

"I was disappointed with how long the repair process took and the fact that the completion date kept getting ..." Read more

"The text updates were professional, concise, and informative. It was nice to not have to wonder what was going ..." Read more

"I got a message literally every day telling me what stage my repair was in. I never thought such service possible."

"... happen! I cannot express how thankful I am for their constant updates and accommodations as well as the superb service they provided when it comes to fixing ..." Read more

"Best communication Ive had from a mechanic"

"... personable, friendly, and professional. However, the communication was confusing and frustrating. Receiving a message stating the car would be ready ..." Read more

Service Quality
Timeliness
Communication

Service Quality
Timeliness
Communication