Crash Champions #0331 Crafton
In operation 9 years.
As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Dan's and his entire crew at crash companions in Crafton did a fantastic job on my Kia Sorento. They were very professional and experts in their field. Their customer service in my opinion was at the top of the list.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Everyone I spoke with was helpful and kind. That was extremely reassuring.
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The staff were so friendly and helpful!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
The staff was so helpful and kind!
My Experience - 5.0/5.0 -
They were very thorough in what was going to be done to the vehicle and clear on the final walkthrough.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Crash champions did an excellent job repairing my vehicle. They updated me along the way and kept me informed of any delays. Sandy and Dan were very helpful and made the process seamless. I would recommend Crash Champions and definitely use them again for future repairs.
Likely to Recommend - 5.0/5.0 -
Crash champions exceeded my expectations and I would definitely use them again and recommend them to others.
Repair Quality - 5.0/5.0 -
Crash champions exceeded my expectations. The repairs were done in a timely manner and I was kept in the loop the entire time and notified of the progress along the way. Sandy and Dan were very helpful and made the whole process seamless. I would use Crash Champions again and highly recommend them.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Sandy and the crew at crash champions in Crafton were Wonderful!!! They were quick getting my car repaired and kept me updated along the way.
Customer Service - 5.0/5.0 -
Hopefully i don’t get in another situation to use them but if so i would go here first! They were awesome, helpful and knowledgeable
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
They got my car in and out and everything looks like new ! Thank you.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Phenomenal communication, fast service, excellent body work done!
Likely to Recommend - 5.0/5.0 -
They did a fantastic job
Repair Quality - 5.0/5.0 -
Great communication, excellent service, done in a timely manner
Customer Service - 5.0/5.0 -
Excellent communication
Returned Clean
My Experience - 5.0/5.0 -
Thank you so much for making the entire repair process so easy and stress-free. The work looks great, and I really appreciate the extra effort of staying late the day I came to pick it up. Excellent customer service from start to finish — thank you again!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Thank you so much for making the entire repair process so easy and stress-free. The work looks great, and I really appreciate the extra effort of staying late the day I came to pick it up. Excellent customer service from start to finish — thank you again!
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
Left hand does not know what right hand is doing. Do not like how I was treated. When I took my car in, it was detailed four days before. I can't even begin to explain how filthy the car was when I got it back. Communication from them was horrible, when they estimated the damage, their bid came in at $5000 and some change,when I picked it up, it was $7000 and some change. Knowone called to say hey it's going to be more because of. I know it's not my money paying for it, but I am sure it is why insurance company keeps raising rates. There is damage to my car that was not there before,and the damage that it was in for was not done correctly, and will have to go back in again. Totally disatisfied!
Likely to Recommend - 3.5/5.0 -
didn't appreciate the lack of knowing when my car would be done.
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0 -
I was told 2 weeks. Then I got a text indicating a 3rd week was needed. The next day I got a text saying it was in it's final stages. I finally called on Wed and was told that it may bleed into a 4th week. That was unacceptable, but I did work with Sandy and was able to get it back at the end of the 3rd week. The wheel wasn't completed, but I'm able to have them come to my house to fix it.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0 -
Everyone I dealt with was very nice but weren’t really great about keeping me updated on the progress of my repairs. When I did call them they were able to give me complete and detailed information.