Crash Champions #0331 Crafton
In operation 9 years.
As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 2.5/5.0
Repair Quality - 3.0/5.0
Customer Service - 3.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Absolutely would refer them to family and friends
Repair Quality - 5.0/5.0 -
Wonderful job. In a timely manner. Thank you for your service 🙏
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Service was top notch
Customer Service - 5.0/5.0 -
Provided frequent updates and walked me through the process of what the steps would be and the work that needed to be done
Returned Clean
My Experience - 5.0/5.0 -
Crash Champions made this process so easy. I love the text updates and when I picked up my vehicle, the guy was so nice and friendly. Being able to pay my deductible ahead was also a great convenience.
Likely to Recommend - 5.0/5.0 -
I would absolutely recommend crash champions to someone.
Repair Quality - 5.0/5.0 -
Great service and easy to work with. I loved the text updates to keep me in the know of the progress.
Customer Service - 5.0/5.0 -
The team at the Craftin PA location was great , friendly and personable.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Thank you so much for helping me
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Just awesome! Everyone was so friendly and professional! I especially loved the text messages letting you know exactly where they are in the process. Would highly recommend!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very easy
Customer Service - 5.0/5.0 -
Friendly
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very satisfied with the quality of the work
Customer Service - 5.0/5.0 -
Friendly and knowledgeable
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 1.5/5.0 -
Currently I’d be looking elsewhere. I’ll bring these concerns to them and see if there is any resolution with the lifetime guarantee but right now not very satisfied.
Repair Quality - 2.0/5.0 -
Paint doesn’t match and isn’t blended into the neighboring panels. There is a line on the seam you can still see the primer.
Customer Service - 5.0/5.0 -
Heather and Sandy were great. Got me some photos I needed and helped with rental car and made that part of it easy.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Continuous updates. Friendly informed staff, staff remembers who you are.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
They do what they say they will do.
Repair Quality - 5.0/5.0 -
These guys are really good.
Customer Service - 5.0/5.0 -
Terrific
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Repairs to car look good.
Customer Service - 5.0/5.0 -
The staff were all very friendly and helpful.