Crash Champions #0335 San Bernardino

4.8 (2,945reviews)
96%
1228 N. H Street,  San Bernardino,  CA  92405

In operation 9 years.

As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat 9:00 am - 12:00 pm
* Holiday hours may differ.
I-Car

Reviews (2,945)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for its outstanding service quality, with many noting that their vehicles looked brand new or better than before after repairs. The team received high marks for professionalism, friendliness, and genuine care. Communication was a standout strength, with customers appreciating frequent text and call updates throughout the repair process. Timeliness was another highlight, as numerous customers noted their vehicles were completed ahead of the promised date. A few customers, based on their own comments, mentioned minor concerns such as occasional delays, small unresolved repair details, or cleanliness issues upon pickup, reflecting areas directly noted in their feedback.
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"... been a stressful experience completely seamless. The quality of the repairs exceeded my expectations, and my vehicle looks amazing. Thank you to the entire ..." Read more
"... sounds like someone is cheering for a crash. But the work they did was great!!! It is a wonderful shop, and the workers are very professional. They came ..." Read more
"... is awesome!! Not only is their service great, but their work was too! I felt like I had a brand new car when I picked mine up. Beautiful job! I highly recommend ..." Read more
"My car repairs came out beautiful, and I cannot stress how refreshing it is to see ..." Read more
"The repair is completely invisible. I cant tell from looking, that it was ever damaged. Thank You"
"Kept in touch with me, got the repair done earlier than expected, it was great"
"... But I received a call Tuesday of the same week that my car was completed and ready for pick up!" Read more
"The timeline stated two weeks. It was ready a week and a half after drop off."
"My car was ready almost a full week early"
"... amazing. Thank you for the fast and prompt service. My vehicle was done early and I was updated every step of the way." Read more
"... company who is well-rounded in Customer Service. Theyre never went a day that they did not communicate with me to let me know to keep me informed on the process ..." Read more
"The best customer service I have a experience , exceeded my expectations and Also great communication My car ..." Read more
"... pleased with your service , Your customer service team kept me informed almost daily with updates every step of my journey I will recommend your shop to all in ..." Read more
"... updates I received while my car was I. For repair, the staff was very professional, polite and responsive of any of my questions. I would recommend to friends ..." Read more
"... administration are always on point and really informative and always keeping me informed about everything. And the quality of work is always top notch. Thank you for your help." Read more

My Experience

I have absolutely no problems with the work that was done. It was as good or better than what I thought it was gonna be. I appreciate you going over and above taking care of that crack on the bottom and Mario did an excellent job not only that I appreciate the wash and the vacuum I wasn’t expecting that for sure.

My Experience

Thank you crashchampion for put mi on the road again

Likely to Recommend

Repair Quality

Customer Service

My Experience

My car repairs came out beautiful, and I cannot stress how refreshing it is to see a company who is well-rounded in Customer Service. They’re never went a day that they did not communicate with me to let me know to keep me informed on the process and updating me on my car. Never failed to return my concerns or questions. I highly recommend Crash Champions as the go to shop in San Bernardino county for all your car repair needs.

Likely to Recommend

Repair Quality

Where the bumper was redone in the rear, the color that it was redone in is different than the original. The original was more of a flat color and now it is more of a semi gloss color same color basically but what is flat and one is semi gloss.

Customer Service

Your Customer Service team is exceptional in comparison with other companies, and in my opinion, Customer Service should always be priority

My Experience

Augustine Z. was professional, personable and knowledgeable. I appreciate that my vehicle was completed ahead of schedule.

Likely to Recommend

Repair Quality

Good work very impressive

Customer Service

Very helpful and diligent

Returned Clean

Translated from Spanish by Carwise
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My Experience

Likely to Recommend

Repair Quality

Muy amables te comunican paso a paso el avanse del carro. 10

Customer Service

My Experience

Likely to Recommend

I am concerned about the price increase over the estimate.

Repair Quality

While very satisfied with the repairs, I was shocked to see the original estimate increased twice during the repairs. The final bill was over three times the original estimate.

Customer Service

People were quite courteous and punctual in their work. Facility was very clean.

Likely to Recommend

Victor

Repair Quality

Customer Service

My Experience

Looks like it is brand new. Very professional team of workers!

My Experience

My car looks like new. Your crew did an awesome job on my car . I am very pleased d

My Experience

The staff was excellent and the customer service was exceptional!!!! Thank you, Marcos

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

I had really good customer service with Alex he was patient with me even though I called too much. If I had to refer anybody to crash champions I would

Customer Service

Returned Clean

Likely to Recommend

Would definitely refer others.

Repair Quality

Nice work.

Customer Service

Very professional.

Likely to Recommend

Repair Quality

You did good work and kept us informed in a timely manner. Thank you

Customer Service

Kept us informed

Returned Clean

My Experience

Took my truck to your competition years ago for similar work, took roughly about a month. I get my truck back after just 12 days. Looking great. You even had it detailed. I'll recommend your shop. Thanks

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

I appreciate your attention and diligence in repairing my vehicle. Making it look nice again!

Customer Service

I appreciated the great customer service and follow ups as stated.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Everything went smooth and the workers were very professional. Thank you all will recommend to everyone.

Customer Service

My Experience

LA REPARACIÓN DE MI AUTO FUE MUY PROFESIONAL Y EL TODO EL STAFF FUE MUY AMABLES Y ME TUVIERON INFORMADA DE LOS AVANCES EN MI AUTO. Y LO ENTREGARON MUY LIMPIO DE ADENTRO LO QUE NO ME GUSTO FUE QUE EL TIEMPO PARA REPARARLO FUE MUCHO Y MI CARRO NO TENÍA UN DAÑO MUY GRANDE.