Crash Champions #0337 Sacramento
In operation 9 years.
As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | 9:00 am - 12:00 pm |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Joe is an excellent communicator and kept me up to date on all my repairs.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
We had a seamless and easy experience!
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Happy with the results
Customer Service - 5.0/5.0 -
Good service
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Just great 👍
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
nice people's good service
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 2.0/5.0
Repair Quality - 2.5/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
I told my buddy, Jimmy, the other day. He was jealous because it took three weeks to get his Highlander fixed.
Repair Quality - 5.0/5.0 -
Great customer service, and my car was completed in a timely manner.
Customer Service - 5.0/5.0 -
As great as a cold beer on a hot summer day.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Mackenzie was very helpful and informative. Repairs were smooth.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 1.0/5.0 -
Miscommunication about time of completion. Did not understand why OEM parts were not 1st option and after market parts were 1st in option if everything was getting paid for through insurance. Had to come back after completion to get headlights readjusted. Had to drive at 11pm for an hour with headlights being directed down to the ground. I did not understand why it was not checked. Was told parts were late, but estimated time of completion was still the same. Didn't understand as to how they could have estimated time of completion when all inventory parts were not all there or accounted for, that ultimately did delay time of completion. Rather would have been told a delayed date and not stress out about not having a car for work than being told a same date of completion and I had to worry about not having my car for the completion date time.
Customer Service - 3.5/5.0 -
McKenzie was nice.
My Experience - 5.0/5.0 -
there's no difference between all car and piece which was fixed and painted. I am happy.
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0 -
I had a very frustrating experience with Crash Champions. My vehicle was in their shop for nearly three weeks, and throughout that time I was given multiple “ready” dates that were not honored. Each time I followed up, I was told there were delays—first due to staffing shortages, then because a necessary part wasn’t delivered as expected. While I understand that issues can come up, the lack of accurate communication and repeated missed timelines was unacceptable. I had to extend my rental car several times and ended up paying out of pocket for extra days because my car was not ready when promised. Overall, the experience felt disorganized and poorly managed. I would strongly recommend that they improve their communication and provide more realistic timelines so customers aren’t left covering unexpected costs.
Customer Service - 0.5/5.0 -
I had a very frustrating experience with Crash Champions. My vehicle was in their shop for nearly three weeks, and throughout that time I was given multiple “ready” dates that were not honored. Each time I followed up, I was told there were delays—first due to staffing shortages, then because a necessary part wasn’t delivered as expected. While I understand that issues can come up, the lack of accurate communication and repeated missed timelines was unacceptable. I had to extend my rental car several times and ended up paying out of pocket for extra days because my car was not ready when promised. Overall, the experience felt disorganized and poorly managed. I would strongly recommend that they improve their communication and provide more realistic timelines so customers aren’t left covering unexpected costs.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Mackenzie had great communication throughout the whole process. The job was completed flawlessly.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Car looked like the accident never happened.
Customer Service - 4.5/5.0 -
Professional and helpful. There was only one instance where I did not receive the promised update call. The protective paper mat was also left in the car, I had to dispose of it after pick up.
Likely to Recommend - 2.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 3.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
the repair on my van was well done and well matched with the rest of my vehicle
Customer Service - 5.0/5.0 -
McKensie was amazing! She frequently kept me updated on the status of my vehicle and if any changes needed to be made on the original estimate. She made sure my vehicle was handled with care. It looked great when I picked it up. The front desk person was also very friendly, helpful and very engaging.