Crash Champions #0351 Cumming

4.9 (2,149reviews)

97%

(470) 695-3666

1860 Buford Hwy., Cumming, GA 30041

97%

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1860 Buford Hwy.
Cumming, GA 30041

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About Crash Champions #0351 Cumming

See Photos

1860 Buford Hwy.
Cumming, GA 30041

Get Directions Website Email

Schedule an appointment at Crash Champions #0351 Cumming

Book Appointment

Apply for Financing

In operation 8 years.

As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Paintless Dent Repair

Payment Types

American Express
Discover Card
MasterCard
Visa
Check
Debit Card

Languages

English

Hours

Sun	Closed
Mon	8:00 am - 5:00 pm
Tue	8:00 am - 5:00 pm
Wed	8:00 am - 5:00 pm
Thu	8:00 am - 5:00 pm
Fri	8:00 am - 5:00 pm
Sat	Closed

* Holiday hours may differ.

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Website

Reviews (2,149)

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Rating

1,919 Customers Rated

5 Stars

78.3% Complete

(1683)
4 Stars

6% Complete

(130)
3 Stars

1.5% Complete

(33)
2 Stars

1% Complete

(21)
1 Star

0.6% Complete

(12)
< 1 Star

1.9% Complete

(40)

Customers say

Overall Customer Satisfaction

Customers consistently praise the shop for its outstanding repair quality, with many noting their vehicles looked brand new after service. The team receives high marks for proactive communication, including regular text updates and progress notifications throughout the repair process. Timeliness is a standout strength, with numerous customers reporting their vehicles were completed ahead of schedule. Staff friendliness, professionalism, and a welcoming atmosphere are frequently highlighted. A few customers noted minor issues such as incomplete repairs, communication gaps, or cleanliness concerns upon pickup, reflecting areas customers feel could be further refined.

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Service Quality
Timeliness
Communication

"... peace of mind. The quality of work speaks for itself. My car honestly looks better now than it did before the accident, and youd never know it was repaired. They handled ..." Read more

"... the process. The repair work was done on time and the quality is outstanding my car looks brand new again. Pricing was fair and transparent, with no surprises. ..." Read more

"... repairs, I highly recommend bringing your vehicle here. They do amazing work and provide top-notch service!" Read more

"... what would happen next. Customer service was superb, speedy & perfect repair & the connection with Enterprise for pick up & delivery made it so easy for me. Thank ..." Read more

"... are from salvage. Also, I had to go there twice, the quality of the work was depressing that I had to show the issues and had to come back next week." Read more

"... updated on the progress of my vehicle and it was even completed one day earlier than the estimated date of completion. I hope that I dont need their services again but ..." Read more

"The initial estimate was 1-2 weeks, but it took well over 2 months."

"Was told my car was ready. Drove an hour only to find out it was not ready."

"... looks better now than it did before the accident, and youd never know it was repaired. They handled everything professionally, answered ..." Read more

"... spoke with there were professional and welcoming. They kept me updated on the progress of my vehicle and it was even completed one day earlier than the ..." Read more

"The communication with them was amazing stayed in contact almost everyday"

"Constant communication, made the entire process super easy."

"Absolutely wonderful experience! The communication was outstanding! And customer service was top tier."

"... getting enterprise to come pick me up for my rental but the gentleman that was in charge of my repairs was super awkward and didnt communicate very well. It was also super weird that I had to open the doors ..." Read more

Service Quality
Timeliness
Communication

Service Quality
Timeliness
Communication