Crash Champions #0372 West Fulton
In operation 5 years.
As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.
- Free Estimates
- Lifetime Warranty
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | 9:00 am - 12:00 pm |
My Experience - 5.0/5.0 -
Service was great!! The repairs all completed at the estimated time, very clearly explained all the work involved in completing the repairs.Extremely pleased with quality of repairs.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Service was great..quality of work outstsnding
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0
Customer Service - 0.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Communicative, clear and concise with my vehicle and repairs. Worked with me closely once they evaluated my vehicle to comprehensive review the necessary repairs and ensure my understanding of the process. Every staff I encountered in the shop was helpful, informative and patient while I processed what was needed.
Likely to Recommend - 5.0/5.0 -
Yes, would recommend for service, timeline and quality.
Repair Quality - 5.0/5.0 -
Quality of parts, paint and mechanics is high, completely satisfied with replacement quality
Customer Service - 5.0/5.0 -
Staff took their time explaining extent of damage, process with their shop and insurance, and timeline. Clear and concise communication and centered my questions and concerns throughout the process. Entirely pleased with the customer service I received.
My Experience - 5.0/5.0 -
You guys made an annoying process a lot easier. Staff members were expedient, knowledgeable, and communicative. Car looks great. Thanks a bunch.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great service! Thanks
Customer Service - 5.0/5.0 -
John(?) was fantastic.
Returned Clean
My Experience - 0.0/5.0 -
I understand that I signed that you aren’t responsible for anything missed in the cars but that doesn’t give your employees the right to steal
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Great job
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Wonderful job
Customer Service - 5.0/5.0 -
Very professional
My Experience - 5.0/5.0 -
I'm very satisfied with my car. thankful for allstate referral me to your company. Grateful job well done 👏
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I'm Very ery much satisfied with the work your company did on my car and John, is very professional.
Customer Service - 5.0/5.0
Likely to Recommend - 3.0/5.0
Repair Quality - 5.0/5.0 -
Work was very well done. Looks like new!
Customer Service - 2.5/5.0 -
Communication was not good. I had to call after my car was in the shop for 4 days to ask about when the car would be ready. I had to call proactively for updates. When I would call, I would be told “we are aiming for end of day” but then received no call by the end of the day to confirm if the car was going to be ready or not. so I would have to call the next day and the pattern would repeat itself. You need to work on proactive communication and updates. Other than that, the team was professional and helpful.
Returned Clean
My Experience - 5.0/5.0 -
I have no comments your guys did excellent work on my other car I was very pleased
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
My vehicle was spot on repaired. There was not one spot missed. My interaction and exchange with the team staff was professional and the service was excellent
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Good work
Customer Service - 5.0/5.0 -
Completely satisfied