Crash Champions #0372 West Fulton

4.5 (973reviews)
91%
2738 West Fulton Street,  Chicago,  IL  60612

In operation 5 years.

As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.

Services
  • Free Estimates
  • Lifetime Warranty
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat 9:00 am - 12:00 pm
* Holiday hours may differ.
I-Car

Reviews (973)

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

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Repair Quality

It was a long wait but the car turned out nice except my light fixture came off since they had to replace everything

Customer Service

My Experience

Exceptional customer service, I got my vehicle back quick. Just in time for the holiday Thank you so much guys I will definitely be referring this company to my family and friends.

My Experience

Great customer service

My Experience

John was my specialist. I’m a hard person to get a hold of but he managed to communicate with me the entire time and when I was unsure as to what was happening he took his time and explained everything to me. I appreciate John and the team at Crash pros. I’ll miss the rental car, but I’m very satisfied with how they have taken care of my concerns and my vehicles repair.

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Repair Quality

Customer Service

My Experience

Very satisfied with the repairs on my vehicle. They restored my vehicle to its original state will definitely recommend others to Crash Champions. They were very knowledgeable and informative about the whole process and what they had to do for my vehicle. Very appreciative of the work they did and how fast they got the vehicle back to me

My Experience

John was so incredibly helpful and kind. 10/10 service.

Likely to Recommend

Repair Quality

The repairs were well done, but I had to come back because someone forgot to fix a trim in the wheel. Well, which now makes me wonder if there’s anything else internally that they forgot to do.

Customer Service

Everyone who greeted me was kind, respectful, and polite. They all deserve a 10.

Returned Clean

My Experience

You did a great job it looks like when I brought my car.

Likely to Recommend

Repair Quality

Its was pleasant vibes with the staff I came in contact with.

Customer Service

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Repair Quality

Customer Service

My Experience

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Repair Quality

Customer Service

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Car was repaired very well, great communication and service

Repair Quality

Everything was expertly repaired, no fit and finish issues at all

Customer Service

Professional service from start to finish and extra effort to make sure I was satisfied

My Experience

Jocelyn at Crash Champions was incredibly helpful throughout my experience. She answered all my questions thoroughly and provided clear, knowledgeable guidance, making the whole process easy to understand. She was responsive and accessible, promptly returning my calls and always available when I needed assistance. Her professional yet personable approach made the experience smooth and reassuring, and I appreciated the overall excellent service she delivered.

Likely to Recommend

Repair Quality

Jocelyn at Crash Champions was incredibly helpful throughout my experience. She answered all my questions thoroughly and provided clear, knowledgeable guidance, making the whole process easy to understand. She was responsive and accessible, promptly returning my calls and always available when I needed assistance. Her professional yet personable approach made the experience smooth and reassuring, and I appreciated the overall excellent service she delivered. As of now, the repair was done well!

Customer Service

Jocelyn at Crash Champions was incredibly helpful throughout my experience. She answered all my questions thoroughly and provided clear, knowledgeable guidance, making the whole process easy to understand. She was responsive and accessible, promptly returning my calls and always available when I needed assistance. Her professional yet personable approach made the experience smooth and reassuring, and I appreciated the overall excellent service she delivered.

Returned Clean

My Experience

Thank you for your extreme professionalism. You all explained what you were going to do and when you’d be finished and kept me apprised along the way. Both Sandy and Mark were excellent.

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Repair Quality

Customer Service

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Repair Quality

I think they did an excellent job on my car I wasn’t looking forward to getting it back but I was truly satisfied

Customer Service

Everyone was very welcoming with their service

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Repair Quality

Customer Service

My Experience

Good jod

My Experience

The car looks as if nothing happened to it after the repair. It was repaired fast and I received updates throughout the whole process. I am very pleased with the job and the experience.

My Experience

Great job

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

The service was spot on, and just what I needed after such a disheartening experience. I will be recommending this body shop and my agent Stephon to everyone I know,

Likely to Recommend

My uncle is schedule to have his car repairs done there.

Repair Quality

I am satisfied with the outcome of the work.

Customer Service

Communication was great and everyone I spoke with were friendly.