Crash Champions #0372 West Fulton

4.5 (975reviews)
91%
2738 West Fulton Street,  Chicago,  IL  60612

In operation 5 years.

As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.

Services
  • Free Estimates
  • Lifetime Warranty
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat 9:00 am - 12:00 pm
* Holiday hours may differ.
I-Car

Reviews (975)

My Experience

Thanks for the quick turnaround, offer to drop off my car, and painless pickup. Gold stars all around.

My Experience

Been a great pleasure working with this team! Very nice and welcoming. They did a great job fixing my car and always kept me updated in the process. A special thanks to Becky, she’s awesome. Thanks Service King!

Likely to Recommend

Very professional friendly super satisfied l Would highly recommend to family and friends 😊

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

I have already been spreading the word and will continue to. This is the best service I have received to date. From start to finish. Five stars

Repair Quality

Very professional and knowledgeable crew. Everyone is helpful and polite. The atmosphere is so nice and clean. They really take pride at this shop. That’s why I choose them.

Customer Service

The customer service is impeccable. I was notified throughout the whole process. Becky will do check in too. Her kindness and attitude is genuine.

Returned Clean

My Experience

Becky & David were very helpful & made it easy.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

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Repair Quality

Staff were very polite and kept me updated with everything going on with my vehicle every day! They Finished my vehicle on time and did amazing body work and paint! Will definitely recommend them to friends and family!

Customer Service

Returned Clean

My Experience

Likely to Recommend

Definitely spread the word. Loved the security too!

Repair Quality

Superb, my car looks brand new!

Customer Service

Excellent! Professionalism, through and through.

Returned Clean

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Repair Quality

Customer Service

Likely to Recommend

Already doing so.

Repair Quality

Excellent Service. They lived up to the recommendation I got from a relative to take my car there.

Customer Service

The communication was great! Many thanks to Your office manager who went above. I believe her name was Becky. You should give her a bonus.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Repairs looked good overall. Pickup seemed to have a hiccup. I had called in the morning to confirm it’s ok that I pick it up since it was delayed a day. I was told yes but upon arrival the car wasn’t ready. I waited 45 min. Not the end of the world but that bit could of been smoother. Everything else was great.

Returned Clean

My Experience

Everyone was very helpful. Communication was good. And, was very impressed how professional everyone was. I love having my car back. You all make it feel new again.

Likely to Recommend

Repair Quality

You all were amazing!

Customer Service

Fabulous

Returned Clean

My Experience

Very happy with the work the car looks great I would recommend you guys to anyone who needs bodywork on there Vehicle Thank You

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Repair Quality

Customer Service

Returned Clean

My Experience

Thank you all for a job well done.

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Repair Quality

Customer Service

Returned Clean

My Experience

Absolutely great service. Always kept informed. Car was finished before promised date. Highly recommended.

My Experience

Service sucked. Took WAYY too long. Picked up the car and the dashboard lights were all lite up. Will absolutely not recommend to anyone

Likely to Recommend

Repair Quality

Service King was great! Friendly staff, quality repair, and good communication. I smashed a pole in my alley and it caused quite a bit of damage to my truck. Setting up the appointment was easy. My insurance works with them and it was a one stop shop! It was hands free for me all the way! Even the rental car company picked me up when my truck was dropped off and service king even accepted the return when the repairs were complete. The only reason for the 9 and not a 10 was that the estimate they gave me at first was far out there causing me to plan around it, but I know that is due to parts. Also I am still waiting on a rear decal to come in due to them ordering the wrong one, but that’s not a big deal. Great team and let’s hope I don’t have to use a body shop again, but if I do I will use Service King!

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean