Crash Champions #0372 West Fulton
In operation 5 years.
As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.
- Free Estimates
- Lifetime Warranty
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | 9:00 am - 12:00 pm |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Becky did a great job explaining the process and keeping me posted about my car. She went above and beyond to makes sure the process went smoothly.
My Experience - 0.0/5.0 -
When can I pick up my car?
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great work ans service
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.0/5.0 -
I would have given it a 10 but I was not called and informed that my cars pick up was delayed so I went to the shop to get it and it wasn't ready after I had been told it was. I was apologized to and reimbursed for the travel cost to get there so I appreciated that but it was still a hassle.
Customer Service - 4.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
Becky was outstanding, her ability to work under pressure and remain committed to great customer service is impressive. She communicated well throughout the entire process. I was given clear information and instructions on how things were going to be done, time frames, etc.at the beginning and at pickup. My vehicle was returned clean, and job well done. I am definitely recommending service king to family and friends. Five stars for customer service. Thanks
Likely to Recommend - 5.0/5.0 -
Yes highly recommend
Repair Quality - 5.0/5.0 -
Becky customer service skills is impeccable. She is knowledgeable, communicates well, and has a great attitude. Becky and the mechanic keep me informed throughout the entire process. They really made me feel more like family than a customer and I really appreciated that. I am definitely recommending Service King to family and friends. Thanks
Customer Service - 5.0/5.0 -
Becky is the best, I haven’t had such a positive customer service experience in along time and she made that happen.
Returned Clean
Likely to Recommend - 5.0/5.0 -
Becky & Hosea were both very professional and efficient. I would highly recommend their service.
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 3.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great service, very helpful staff.
Customer Service - 5.0/5.0 -
They kept me updated, and were very polite in listening to my concerns and requests.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great Service and follow up
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 3.0/5.0
Repair Quality - 3.0/5.0 -
you did not change a bulb that was damaged in the accident That’s why I give you 6
Customer Service - 3.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Excellent service !!!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Service King is by far, the best in the business- both in the auto repair work they do and customer service. They are KING, for sure, all the way around.
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
I cannot say enough in praise of ServiceKing and the people there. Becky Sawicki talked with me on phone and was a tremendous help. David Romero delivered the car (he worked on it) A very courteous young man! And Jose, whom I saw briefly, was pleasant, courteous and helpful. They make a great team! Thank you!
Repair Quality - 5.0/5.0 -
Did a survey already, but, happy to repeat that it was a very good experience. Have only driven a few miles since the car was returned. It looks great snd no problem driving. The service was outstanding. Becky went above and beyond her job helping me. The young man who returned the car ( so thankful it wasn’t necessary for me to make the trip),was courteous and helpful. He even returned the rental. The manager who came by was also very nice. Their thoughtfulness on Friday, after a long week, is greatly appreciated. I will be happy to recommend ServiceKing to others. Thank you!
Customer Service - 5.0/5.0 -
David Romero was so courteous as efficient. . The car looks perfect. Haven’t driven it much yet… but, no problems!