Crash Champions #0372 West Fulton

4.5 (975reviews)
91%
2738 West Fulton Street,  Chicago,  IL  60612

In operation 5 years.

As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.

Services
  • Free Estimates
  • Lifetime Warranty
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat 9:00 am - 12:00 pm
* Holiday hours may differ.
I-Car

Reviews (975)

My Experience

Likely to Recommend

Repair Quality

Customer Service

Stephen was great! Very knowledgeable, answered my questions, and reached out to me regarding the progress of my vehicle.

My Experience

Stephen was great at communicating and keeping me updated on the repairs of my car!

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Repair Quality

Customer Service

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Repair Quality

Great job matched my paint perfectly like the dent was never there.

Customer Service

Matched my paint perfectly

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

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Repair Quality

The repairs, overall, were satisfactory. But several details were overlooked (adhesive from the tape used to apply plastic over the broken window was left; shads of glass still remained in the car, despite a $30 charge for vacuuming..a couple examples) and despite promises to call me as the car was being completed (I was on my way out of town) I had to phone several times to get updates, not getting the calls at or after the promised times.

Customer Service

See prior comment. Desk personnel were good, efficient…but the service “consultants” could have been more responsible with follow through.

My Experience

The whole experience was a good one. Friendly employees. Excellent customer service. Thank you!! Amazing!!

My Experience

The repair was good just took too long

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Returned Clean

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Returned Clean

My Experience

Great job and great customer service...thank you

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Anytime

Repair Quality

Very good job

Customer Service

Very good service

Returned Clean

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Repair Quality

Jocylynn was amazing to work with.

Customer Service

Returned Clean

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Customer Service