Crash Champions #0513 Hooksett
In operation 4 years.
As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | 9:00 am - 12:00 pm |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
Not at all satisfied for many reasons.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
The repairs were very satisfying.
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0 -
The answers for my questions were not always clear. Most were though.
Likely to Recommend - 5.0/5.0 -
I would recommend this business to a friend or relative.
Repair Quality - 5.0/5.0 -
They repaired the paint damage on the rear passenger door perfectly. The office staff were helpful when I called to inquire when it would be ready for pick up. Definitely a good experience. They even washed the car.
Customer Service - 5.0/5.0 -
They corrected the paint damage on rear passenger door perfectly. Office staff were very polite when I called to inquire when it would be completed. Definitely a good experience.
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0 -
Looks like new
Customer Service - 5.0/5.0 -
Efficient and Friendly
My Experience - 5.0/5.0 -
Everything was great! My vehicle looks very good after getting fixed. I really liked getting frequent text messages so that I know the status of the repair. Great job!
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
When I dropped off the vehicle I requested a quote for unrelated damage that could have been fixed at the same time. I was under the impression that they were going to either quote the additional work or do the work and add it to my bill. Neither happened.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 3.5/5.0 -
I did not appreciate how Tori treated me. Your repair work was great.
Repair Quality - 5.0/5.0 -
The appearance of the repair looks excellent.
Customer Service - 2.5/5.0 -
I was pleased until I telephone and spoke with Tori October 19, 2022. Because I received the same text the prior day and previous week. I called to ask for an approximate date of completion. She told me about staffing issues in the qc department and could not give me a date. I asked her when the text came the next date, could she give an approximate date. Again, she said she was not in charge of people’s leave time etc. Frustrated, I told her I would be in October 20th. I did come in and spoke to her letting her know her customer service skills needed improvement. I did not need to be told of the staffing issues, I Jess only looking for an approximate date. She ruined my experience because up until that date, I thought your service of keeping me informed of the status of repairs was excellent.
Returned Clean
My Experience - 5.0/5.0 -
Crash campiona kept me in the loop through your the whole process of my car being fixed. My car looked amazing after it was fixed. I would recommend Crash champions to anyone having problems with their car.
Likely to Recommend - 5.0/5.0 -
Extremely satisfied with the customer service and repairs
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
I now have a go-to repair shop to call.
Repair Quality - 5.0/5.0 -
I don't often find quality work and friendly people under the same roof. Your shop gets really high marks for giving me a ride 2 times. Well done !
Customer Service - 5.0/5.0 -
Customer service was very good !
Returned Clean
Likely to Recommend - 4.0/5.0 -
The quality of your work is 100% its the expense of thos four extra day I'm having a hard time with
Repair Quality - 5.0/5.0 -
The car came back the repair was totally finished to my liking the interior was very clean.
Customer Service - 4.0/5.0 -
The staff was leaving voice mail info on the progress of my car.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
The customer service was fantastic!!
My Experience - 5.0/5.0 -
Very professional quality service. My Explorer looked brand new! Everyone was very pleasant to deal with. I would highly recommend them and definitely use their services again if the need arises.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 1.5/5.0 -
Only if they have rental with their their car insurance.. Let's see, an UBER ride cost us $20 ONE way for how many day's.DO THE MATH.
Repair Quality - 4.0/5.0 -
You wouldn't recognize that it was ever repaired.
Customer Service - 2.5/5.0 -
Their work on t&e vehicle was terrific. But their promise to update conditions on the progress was NILL!
My Experience - 5.0/5.0 -
Looks great.
Likely to Recommend - 4.0/5.0
Repair Quality - 4.5/5.0 -
Repair looks great.
Customer Service - 4.5/5.0 -
Very courteous.