Crash Champions #0513 Hooksett
In operation 4 years.
As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | 9:00 am - 12:00 pm |
My Experience - 5.0/5.0 -
Console screen locked but will be fixed
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Staff was courteous and kept us up to date through the whole process. The repairs were done ahead of schedule and the repair work was excellent. We are very happy with the entire experience.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0 -
Mostly satisfied overall, just wish there wasn’t radio silence that first week.
Repair Quality - 5.0/5.0 -
So far so good, like the theft never happened.
Customer Service - 4.5/5.0 -
At first, I didn’t hear anything until I visited a week later, but after my visit and James Hill following up to get the repairs started, the service was excellent.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
I would never hesitate to tell family and friends, use Crash Champions!!!
Repair Quality - 5.0/5.0 -
Crash Champions did an excellent job and also I appreciated the weekly updates. A wonderful company. Andrea & Tory are topnotch, front desk people. Love them and their attitudes. So helpful.!!
Customer Service - 5.0/5.0 -
Excellent Customer Service. Kept me informed and are very professional, courteous and fun!
Returned Clean
My Experience - 5.0/5.0 -
You guys were awesome once again.
My Experience - 5.0/5.0 -
Thank you so much for repairing my beloved Jetta a second time! And thank you for your attention to detail and for going above and beyond by washing the exterior and cleaning the interior! 5 stars I highly recommend the team at Crash Champions!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
EVERYONE THANK YOU! Body workers, painters, detail workers, digital techs, admins, each one individually as well as corporately. Great team work! Dylan, Andrea, Tori it was super great meeting and talking with you! You are all totally AMAZING!
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
EVERYONE THANK YOU! You are all totally AMAZING!
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
excellent service
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0 -
service was excellent
Customer Service - 5.0/5.0 -
great customer service
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0 -
I was told in the beginning I would be updated on Wednesdays and Fridays. No updates were provided unless I reached out to ask for an update. Suggest not telling people they will be updated on a regular basis if that is not the protocol.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
They always communicated to me to what was going on how long the weight would be they were great.
Likely to Recommend - 0.5/5.0 -
After finding out they let me leave with a snapped bolt on my hitch that they replaced , when they knew I was leaving for a camping trip to NC the following week. No so unsafe I'm Appalled!!!
Repair Quality - 0.5/5.0 -
Had to wait 20 minutes for hitch to be replaced that should have been done before I got there!!! Then take my vehicle for inspection and am told it won't pass because one of the hitch bolts is snapped! I feel crash champion should have known this before they released the vehicle to me !!! They knew I was going camping in NC this could have end a lot worse !
Customer Service - 3.0/5.0
Likely to Recommend - 5.0/5.0 -
Absolutely
Repair Quality - 5.0/5.0 -
Crash champions was excellent in keep me up to date throughout the process and had my car back to me in half the time the estimated. Couldn't be anymore satisfied with the end result and they went above in beyond to make sure everything was perfect amd blended with the rest of the car.
Customer Service - 5.0/5.0 -
Very informative and thorough throughout the whole process
Returned Clean
Likely to Recommend - 5.0/5.0 -
I already have told friends of the excellent service I received.
Repair Quality - 5.0/5.0 -
Excellent customer service. I couldn’t be more pleased!!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
Great work hD taken car of a few minor items when I got the car back spotless inside an out.but I brought the car in on 8/16/22 Was told 3 weeks ins informed me that Wednesday was the end of my 30 day coverage. I called twice an inform the young lady of the situational was told the car was in assenbly.I was notified at 4:50 Friday my car was ready. I called back at 5:26 you were closed till Monday morning.so the extra day i had the rental 175.00 plus change this is the part I'm not happy about the over run in time was a cost to me that I feel shouldn't be hitting my wallet
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I did this the other day after work