Crash Champions #0513 Hooksett
In operation 4 years.
As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | 9:00 am - 12:00 pm |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0 -
Was trying to keep money local it’s to bad.
Repair Quality - 1.5/5.0 -
Zero communication, zero call backs took longer than communicated
Customer Service - 1.5/5.0 -
Horrible office lady was rude
Returned Clean
My Experience - 5.0/5.0 -
Every thing done so good , i am very happy
Likely to Recommend - 5.0/5.0 -
Definitly recommend to all my friend
Repair Quality - 5.0/5.0 -
So nice and beautiful
Customer Service - 5.0/5.0 -
Done Sẻvice very goof
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Great service and product
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I appreciate being kept informed about my vehicle. Car looks great inside and out
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
So far everything looks great! I appreciate the vacuuming that was done.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
You guys were awesome!
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Really appreciate the hard work my car looks great. Thanks again
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Repair was great! Truck looks AWESOME!!
My Experience - 5.0/5.0 -
Liked the automatic updates to let me know progress, helps a lot! Only suggestion is to make sure the dates when adjusting them are accurate. Did a great job on the repairs.
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.0/5.0
Returned Clean
Likely to Recommend - 2.5/5.0
Repair Quality - 5.0/5.0 -
There was a bubble in the paint where the bumper ends , but lady in the office was amazing she gave my son a cape to wear and take home it was very nice and she was personable ! If it wasn’t for her I would have gave a 7
Customer Service - 5.0/5.0
Likely to Recommend - 1.5/5.0
Repair Quality - 2.0/5.0 -
The bodywork itself is great, and the paint matches the rest of my vehicle. However, I feel there was a lack of attention to detail regarding other aspects of the repair process- when picking up my vehicle, the engine light was on and I'm concerned why no one noticed that before when someone told me they had been seeing the same error on a lot of vehicles after repair. I had to wait an additional 20 minutes after I already had to leave my work early to pick up my vehicle. Then, last evening I noticed the yellow light on my headlight of the same side where the bodywork was done is burnt out, which now concerns me that there is an electrical problem caused by disassembly of my vehicle and now I'll have to bring it in again for work... i have had my car back for about a week.
Customer Service - 1.5/5.0 -
Poor communication- please do not tell me you will update me every step of the way if there is no follow-through. I was told my vehicle would be ready in one week. 2 weeks go by, I get a text that it is in assembly. 2.5 weeks later, I finally pick it up after having no rental car when I was told it would only be a week, so I opted not to get one. Then get excuses of the snowstorms causing you to being busy (which I understand) and thats why I was overlooked. If someone made an appointment in advance and it wasn't because of a recent accident, then shouldnt that work/communication take priority over new/unexpectedly damaged vehicles brought in for repair? Everyone was respectful to deal with in person or over the phone- my concern is with communication during repair process.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 1.0/5.0 -
Not put back together properly
Customer Service - 0.5/5.0 -
Nobody new any details